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Fireplace Outfitters
- Fireplace Services
- Pocatello, ID
About this business
Fireplace Outfitters, your one stop for all your fireplace and stove needs. Come over and visit us at our new showroom in Pocatello. We pride ourselves on the finest products, great service, and follow up after the sale. We carry many items, these are just a few. Fireplaces Stoves Inserts-in wood, pellet and gas. Chimney service We service all of Southeastern Idaho, and we are looking forward to helping you soon!
Location details
408 E Oak St, Pocatello, ID, 83201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lovely place . Many options to choose from . The staff are knowledgeable and helpful
They are quick to START the repair and then they actually Delivered it to my dad after he paid $250.00 for the repair. It only worked once and then shuttered out on the panel.
We are so disappointed with Nick’s Fireplace. A technician came out 10 weeks ago to clean our gas fireplace for us. He started the job, then found a problem saying he will need to order a part and will finish the cleaning when he comes back to replace the part. Weeks went by and we heard nothing. Each time we called they kept telling us the part is on order. Still nothing, then we stopped by and were told the technician doesn’t work there any more so the part never got ordered, but they will order it. After a couple more wee... read more
The customer service skills of the staff rates a five star review on its own merit. I have dealt with five different staff members and am greatly impressed with their attitudes, product knowledge, communication skills, and their willingness to take time and effort to ensure a happy consumer. This is a great local business that is most deserving of community support.
Over the last several years I’ve called these guys multiple times. Most of the calls go unanswered and not returned. I’ve recently spoke with them about my project and coordinating for install, they assured me their install team would call back. That was over a week ago and I’ve called a few times between that and left follow up voicemails. I have better things to do than beg for your services. Not sure why so many businesses like this survive with such poor service.
Frequently asked questions about Fireplace Outfitters
How is Fireplace Outfitters rated?
Fireplace Outfitters has a 4.5 star rating with 93 reviews.
When is Fireplace Outfitters open?
Fireplace Outfitters is open now. It will close at 6:00 p.m.
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