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Fireplace & Grill Shoppe

4.4

About this business

We carry a wide selection of grill accessories for your outdoor cooking needs and we are the largest local provider of outdoor grill repair parts. We offer top-quality grill accessories. 

Location details

645 W Michigan Ave, Kalamazoo, MI, 49007, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.460 reviews
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Liane McNeil's profile image
Liane McNeil 
recommend  Recommended
5 years ago

They have awesome products and customer service! Can't say enough good about this place. Just purchased a Traeger Timberline 850 pellet smoker on Friday as a surprise Father's Day gift for my husband! They worked everything out to deliver it when the whole family was here and on a Holiday weekend to boot! Excellent place! I highly recommend you visit them for your outdoor grill and fireplace needs! 

Sharon Birkholtz's profile image
Sharon Birkholtz 
5 years ago
Joe Goldsberry's profile image
Joe Goldsberry 
recommend  Recommended
5 years ago

We had fireplace doors installed today in a 40 year old fireplace. They look great! Came in as I was told and installed on time. Great job. Last year they delivered my Weber to my deck, another perfect day. 

Connie Yantzi Balyeat's profile image
Connie Yantzi Balyeat 
recommend  Recommended
6 years ago

Love our gas fireplace from there!! Mark is a great guy!! 

Business response:

Thanks, Connie! We really appreciate the love and support from our customers. We hope to see you soon! 

Maureen Bishop's profile image
Maureen Bishop 
7 years ago

I had a new gas insert placed in my fireplace & it was installed incorrectly. When I called to get it fixed I had to make multiple calls over 3 weeks then had to wait for the parts and finally someone same to fix it and was told the wood pieces inside were broken. I have contacted the Kalamazoo store with pictures with no reply. I now received s bill for $125 (service) when it is only 6 months old & under warranty. I would not recommend this company! 

Business response:

Maureen, thank you for taking my call the other day. Customer service is very important for the success in any business. Please accept my sincere apologies for any inconvenience we may have created. I appreciate your comments and happy to know that we were able to satisfy your expectations. Gratefully, Mark Wrench. 

Mary DeWolf Huyck's profile image
Mary DeWolf Huyck 
8 years ago

Stopped in as we were shopping for replacing our gas fireplace. Mark was extremely helpful and informative; educating us on exactly what we needed, not on what we thought we needed. We saved a bunch of money & have a quality product thanks to Mark taking time to understand our needs & wants & marrying the two! Thanks for awesome customer service, which is often so hard to come by these days! 

Rob Baird's profile image
Rob Baird 
11 years ago

Can't wait for your next"meet the butcher"event. Craig stouffer raves about this. Keep p us posted 

Business response:

Rob, You may want to check out our Grilling University this summer! 

Frequently asked questions about Fireplace & Grill Shoppe

How is Fireplace & Grill Shoppe rated?

Fireplace & Grill Shoppe has a 4.4 star rating with 60 reviews. 

When is Fireplace & Grill Shoppe open?

Fireplace & Grill Shoppe is closed now. It will open tomorrow at 9:00 a.m. 

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