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Fireplace & Grill Shoppe
- Fireplace Services
- Kalamazoo, MI
About this business
We carry a wide selection of grill accessories for your outdoor cooking needs and we are the largest local provider of outdoor grill repair parts. We offer top-quality grill accessories.
Location details
645 W Michigan Ave, Kalamazoo, MI, 49007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey have awesome products and customer service! Can't say enough good about this place. Just purchased a Traeger Timberline 850 pellet smoker on Friday as a surprise Father's Day gift for my husband! They worked everything out to deliver it when the whole family was here and on a Holiday weekend to boot! Excellent place! I highly recommend you visit them for your outdoor grill and fireplace needs!
We had fireplace doors installed today in a 40 year old fireplace. They look great! Came in as I was told and installed on time. Great job. Last year they delivered my Weber to my deck, another perfect day.
Love our gas fireplace from there!! Mark is a great guy!!
Business response:
Thanks, Connie! We really appreciate the love and support from our customers. We hope to see you soon!
I had a new gas insert placed in my fireplace & it was installed incorrectly. When I called to get it fixed I had to make multiple calls over 3 weeks then had to wait for the parts and finally someone same to fix it and was told the wood pieces inside were broken. I have contacted the Kalamazoo store with pictures with no reply. I now received s bill for $125 (service) when it is only 6 months old & under warranty. I would not recommend this company!
Business response:
Maureen, thank you for taking my call the other day. Customer service is very important for the success in any business. Please accept my sincere apologies for any inconvenience we may have created. I appreciate your comments and happy to know that we were able to satisfy your expectations. Gratefully, Mark Wrench.
Stopped in as we were shopping for replacing our gas fireplace. Mark was extremely helpful and informative; educating us on exactly what we needed, not on what we thought we needed. We saved a bunch of money & have a quality product thanks to Mark taking time to understand our needs & wants & marrying the two! Thanks for awesome customer service, which is often so hard to come by these days!
Can't wait for your next"meet the butcher"event. Craig stouffer raves about this. Keep p us posted
Business response:
Rob, You may want to check out our Grilling University this summer!
Frequently asked questions about Fireplace & Grill Shoppe
How is Fireplace & Grill Shoppe rated?
Fireplace & Grill Shoppe has a 4.4 star rating with 60 reviews.
When is Fireplace & Grill Shoppe open?
Fireplace & Grill Shoppe is closed now. It will open at 9:00 a.m.
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