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Fireplace Concepts Inc

4.3

About this business

Location details

251 W 9 Mile Rd, Pensacola, FL, 32534, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.339 reviews
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C L's profile image
C L 
on Google
2 months ago

I will only use fireplace concepts going forward! What a blessing the install guys were. They literally sat and hand picked and laid every stone in our Divincci fireplace. The attention to detail was unmatched! My husband and I were so impressed with Dwight the owner, and the team that he sent out for install. In a world where customer service doesn’t always exist anymore, these guys proved today that it does still exist. We are grateful! Thank you 

Ahava Dilworth's profile image
Ahava Dilworth 
on Google
4 months ago

Shon: shon was very nice to talk to 

St. Vincent de Paul's profile image
St. Vincent de Paul 
on Google
4 months ago
Cathy Bruijn's profile image
Cathy Bruijn 
on Google
6 months ago

Supposed to install our fireplace in new home 4 times. An excuse every time. Holding up us getting our CO. Terrible customer service. 

Leesan Villa's profile image
Leesan Villa 
on Google
6 months ago

After multiple messages and no returned calls I felt it was necessary to have to leave a truthful review. I spent over a thousand dollars on a new fireplace insert about 3 years ago and have a broken fireplace that does not work. I had a service call in one year installation & now, again, need service again if I’d like to use the fireplace. I wouldn’t recommend having them install a fireplace, the product seems subpar & the service is terrible, no returned calls after two months of leaving messages. 

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Frequently asked questions about Fireplace Concepts Inc

How is Fireplace Concepts Inc rated?

Fireplace Concepts Inc has a 4.3 star rating with 39 reviews. 

When is Fireplace Concepts Inc open?

Fireplace Concepts Inc is closed now. It will open tomorrow at 8:00 a.m. 

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