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Firehouse Subs Waco
- Sandwiches
- Waco, TX
About this business
Location details
4215 Franklin Ave, Waco, TX 76710, Waco, TX, 76710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 10:30 a.m. to 9:00 p.m. | |
| Sun | 10:30 a.m. to 9:00 p.m. |
I go here regularly until today. I waited for over 20 minutes for 1 sandwich, which then had hair on it. I waited at the counter for about 4-5 minutes before the “manager” Shay, asked me how she could help. I explained & she seemed mad that i asked them to remake it. She said “ if i drop it now, you can have it shortly.” Well yes, i would like my lunch. Then says “i guess I’ll refund you” and walks away. I waited another 15 minutes before asking for the receipt for the refund and where my sandwich was. Finally a guy named Ja... read more
This location appeared to be short staffed, but the service was still good. I ordered 2 of the Firehouse Steak Subs (Philly Steak & Cheese). Best subs I have ever had. The grilled onions make the sandwich. The competition, and they know who they are, does not stand a chance!
I just want to say how awesome Firehouse Subs was with my order today. I was getting food for my team meeting, but I had trouble ordering online and my card wasn’t working—it turned into a bit of a difficult situation. Even though I was running behind and had to drive a little farther, the staff at Firehouse were super helpful from the moment I walked in. They understood I was in a rush and still got everything prepared quickly. Everyone was friendly, kind, and welcoming. My whole team loved the meal—and for many of them, it... read more
Service is horrible. I ordered ahead. It said it would be ready in 20 minutes. I arrive and they were just going to get started. I wait for another 20 minutes, nothing. Someone finally asks me what order I'm waiting on and they had it on their back counter for who knows how long! A complete waste of time!
Needs some major work!!
Frequently asked questions about Firehouse Subs Waco
How is Firehouse Subs Waco rated?
Firehouse Subs Waco has a 4.5 star rating with 830 reviews.
When is Firehouse Subs Waco open?
Firehouse Subs Waco is closed now. It will open at 10:30 a.m.
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