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Serving a variety of hot gourmet submarine sandwiches. Made with premium meats & cheeses, steamed hot and piled high on a toasted sub roll.
9101 Pineville-Matthews Rd, Pineville, NC 28134, Pineville, NC, 28134, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 10:00 p.m. | |
Tue | 9:00 a.m. to 10:00 p.m. | |
Wed | 9:00 a.m. to 10:00 p.m. | |
Thu | 9:00 a.m. to 10:00 p.m. | |
Fri | 9:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 10:00 p.m. |
“We ordered 25 subs and asked for them to be numbered or labeled by name. You’d think that’s basic common sense, but apparently it was rocket science here. The tall manager acted like we were bothering her, even though the place was empty. And the girl making the sandwiches looked completely lost—like she forgot she actually works at a sub shop. How do you not recognize the sandwiches you make every single day? Absolute disaster.”
Stopped by to pick up my order and found the subs weren’t even labeled. When I asked for help, the response I got was, “we’re too busy to help”—despite three employees standing behind the counter. Completely dismissive, zero effort to assist, and a total lack of basic customer service. If you can’t be bothered to help your own customers, why even take orders? Absolutely unacceptable. ⭐☆☆☆☆
Sarah was VERY FRIENDLY AND NICE AND HAPPY 😊
Firehouse Subs Pineville has a 4.1 star rating with 579 reviews.
Firehouse Subs Pineville is closed now. It will open at 9:00 a.m.
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