Firehouse Subs

Katelyn Gregory 

on Google

5 days ago

For days now, there has only been 1 employee working the entire store. Severely disappointing to treat someone so unkindly. She was very sweet and gave great customer service, but no one should be opening and closing a store by themselves, cashiering, taking orders, making and prepping food by themselves. The quality of food was not great, tomatoes tasted rotten and there were hard pieces in my sub. The worker was incredible but shame on the franchisees for allowing 1 person to be overworked like that. 

Eric W 

on Google

a week ago

Understaffed. Came in here mid-afternoon on a Thursday as Firehouse Subs in my area are rare. No employees to run the counter with only one making subs. My time schedule didn't allow me to wait around to order, so I left and dined at the Chick-fil-A in the malls Food Court. Disappointing location. 

Mike Tang 

on Google

2 weeks ago

I just showed up at this location right at 8:45pm and the lady working told me they’re closed. The hours of operation on the door and online says 9pm. I understand people want to leave asap but if this is the case then they need to change the closing time to 8:45pm. It’s just a better business practice 

Brittany Taylor 

on Google

3 weeks ago

I placed an order online it was supposed to be done at 5:10. A couple people came in after me and ordered. When I asked about my order they said it was almost done. All the people that came in after me all got their food and left. I finally got my order at 5:30. For an order that was supposed to be done at 5:10 after ordering it far in advance, I shouldn’t have had to wait an additional 20 mins. 

J D 

on Google

a month ago

I’ve loved firehouse for years and got hooked on them when I lived in Florida. Every single firehouse I’ve ever been to has always been upbeat and friendly but this location makes you feel like you’re intruding and a nuisance. I walked up and said hello and the cashier stared at me without saying a word like “yes? And??” Almost as if I interrupted her work day. I ordered and went to sit but they called my name and she half slammed the tray in the counter window making the top bun slide off and lettuce go askew so I had to re... read more