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Financial Freedom Mortgage

1.2

About this business

Location details

3112 W Kennedy Blvd, Tampa, FL, 33609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.241 reviews
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Nicci Ciaccio's profile image
Nicci Ciaccio 
5 months ago

Took over my mortgage and raised my monthly mortgage over $850. Follow-up complaint. Spoke to a representative who offered to help with late fees due to my mortgage skyrocketing from $2355 to $3200. They assured me that they could help me by waiving any late fees. When I called back after paying 1/2 my escrow shortage and monthly mortgage which was basically 2 mortgages all in the same month they refused to waive the $77 late fee. Even after reading the note on my account and confirming that the customer service rep told me ... read more

Denise Del Monte-Fousek's profile image
Denise Del Monte-Fousek 
5 months ago

my mortgage was sold to Freedom Mortgage and I just received a bill from my homeowners insurance that Freedom Mortgage is not listed as my mortgage company. Thank you Wells Fargo for not providing my info over when you sold my mortgage. I have been on hold for 45 minutes and still holding. No one cares that my homeowners insurance is not paid and I am unable to reach anyone. I am selling my home and getting out of this company. Terrible customer service. Still holding over 55 minutes now. My battery will die before someone p... read more

El rey Rey's profile image
El rey Rey 
5 months ago

Worst company ever!!! 

Liz's profile image
Liz 
6 months ago
Josegre Carrasco's profile image
Josegre Carrasco 
7 months ago

After Hurricane Helena, Freedom Mortgage offered me a “relief program” that was anything but helpful: skip two months of payments, then pay all three months at once in the third month. I called three times to reject this, yet they enrolled me anyway, forcing me into a huge lump-sum payment. On top of that, my insurance claim process has been a nightmare. I’ve sent multiple checks, and their handling is completely inconsistent—three checks without signatures were processed, but the fourth was returned for missing a signature.... read more

Frequently asked questions about Financial Freedom Mortgage

How is Financial Freedom Mortgage rated?

Financial Freedom Mortgage has a 1.2 star rating with 41 reviews. 

When is Financial Freedom Mortgage open?

Financial Freedom Mortgage is closed now. It will open tomorrow at 9:00 a.m. 

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