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Finance Department
- Tax Services
- Naperville, IL
About this business
Location details
400 S Eagle St, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 2:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service and the manager of this office is the worse. They double charged credit cards and then charged you for the fees the bank charge them for their mistake. They don't even try to fix the problem when is their fault. Unprofessional people working here. Talked with the manager and since the beginning he started talking rude and disrespectful, he didn’t even try to bring any solutions to the problem, instead he started talking over me and screaming to me.Hire someone better. What a terrible service for tha... read more
The city of naperville finance department never sent anyone out here last night water went down on there own. Need someone out here on 792 Inland Circle Naperville Illinois 60563. 2 whole days nothing done. Ridiculous won't answer the phone.
What a great City employees who are not sure how to answer a simple phone. . The water and electricity bills are so much higher than the actual meter readings compared to the Empower Naperville website and water consumption reading numbers on the bill doesn’t exist on your website and I think you should check your website and correct the bills. Since Your in house developed software is in use my bill went up triple the actual bill. All the meter readings are not accurate. Citizens. Citizens are not paying for your mistakes a... read more
It takes more than two weeks to start an electricity service. They are slow, useless and ineffective. Even though I ask them several times about everything I need to upload, they still come up with new required documents few days later. I hope people working there can be replaced by AI soon, it’s a waste of time and labor.
Your voicemail is directing customers to a phone # that is a third party collector and charges a fee to use. Yet, that fact is not made clear to the customer. This is disingenuous and just plain wrong. Where is the transparency?
Frequently asked questions about Finance Department
How is Finance Department rated?
Finance Department has a 1 star rating with 2 reviews.
When is Finance Department open?
Finance Department is open now. It will close at 5:00 p.m.
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