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400 S Eagle St, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 2:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a great City employees who are not sure how to answer a simple phone. . The water and electricity bills are so much higher than the actual meter readings compared to the Empower Naperville website and water consumption reading numbers on the bill doesn’t exist on your website and I think you should check your website and correct the bills. Since Your in house developed software is in use my bill went up triple the actual bill. All the meter readings are not accurate. Citizens. Citizens are not paying for your mistakes a... read more
It takes more than two weeks to start an electricity service. They are slow, useless and ineffective. Even though I ask them several times about everything I need to upload, they still come up with new required documents few days later. I hope people working there can be replaced by AI soon, it’s a waste of time and labor.
Your voicemail is directing customers to a phone # that is a third party collector and charges a fee to use. Yet, that fact is not made clear to the customer. This is disingenuous and just plain wrong. Where is the transparency?
Collette, Ruby, and Rodrigo are all great in their services. I’m frequently picking up transfer stamps from this municipality and it is my favorite one to go to.
I was on the phone for 20 mins and Linda picked up I just answered and said hello AND SHE JUST HANGED UP VERY RUDE
Finance Department has a 1.8 star rating with 16 reviews.
Finance Department is closed now. It will open tomorrow at 7:30 a.m.
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