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Finance Department
- Tax Services
- Naperville, IL
About this business
Location details
400 S Eagle St, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 2:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It takes more than two weeks to start an electricity service. They are slow, useless and ineffective. Even though I ask them several times about everything I need to upload, they still come up with new required documents few days later. I hope people working there can be replaced by AI soon, it’s a waste of time and labor.
Your voicemail is directing customers to a phone # that is a third party collector and charges a fee to use. Yet, that fact is not made clear to the customer. This is disingenuous and just plain wrong. Where is the transparency?
Collette, Ruby, and Rodrigo are all great in their services. I’m frequently picking up transfer stamps from this municipality and it is my favorite one to go to.
I was on the phone for 20 mins and Linda picked up I just answered and said hello AND SHE JUST HANGED UP VERY RUDE
People in the finance department are very rude. When calling today at 8:29 am to get my account working to pay online I was hanged up on on purpose as the agent was rushing me out even though i was still asking questions of the precise amount to pay. Unfortunately this is not the first time i have dealt with them and have been talked to with no professionalism and hanged up on. It is a same that such a nice CIty has terrible people working as customer service.
Frequently asked questions about Finance Department
How is Finance Department rated?
Finance Department has a 1.8 star rating with 15 reviews.
When is Finance Department open?
Finance Department is closed now. It will open at 10:00 a.m.
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