This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Finalsite
- Business Services
- Glastonbury Center, CT
About this business
Location details
655 Winding Brook Dr, #10, Glastonbury Center, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
FinalSite is TERRIBLE for tuition accounting reports. On two separate occasions, I've spent many hours trying to reconcile their reports, only to be informed by their accounting contact that the reports AVAILABLE ON THEIR WEBSITE DO NOT WORK. It is actually insane that they include these reports on their website as if they work, also seems like this was built by someone without key accounting knowledge.
We ended up stuck in a contract we had no idea we even had with this company. Two years into an auto-renewed agreement, I reached out with concerns, only to realize we had never received any communication from them about our subscription. They were happy to keep taking payments without ever checking in or even asking why the service wasn’t being used. You’d think they would at least offer to extend the term as a courtesy for the two years of wasted service. Very disappointing experience.
It has been a very disappointing experience with Finalsite. For years, we unknowingly remained on a rolling contract with an annual 3% increase, which was only addressed when we decided to cancel. Beginning our redesign process, their approach was chaotic, unkind, and lacked professionalism in my opinion. Their team often required immediate availability, making it challenging for organizations without a large, dedicated team to keep up with their demands. I would not recommend Finalsite unless you have the resources to meet ... read more
We were left disappointed and wanting better. Would not recommend.
We were left disappointed and wanting better. Would not recommend.
Frequently asked questions about Finalsite
How is Finalsite rated?
Finalsite has a 3.3 star rating with 12 reviews.
When is Finalsite open?
Finalsite is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com