Fighera Vincent J PHD

Mariah Marbury 

on Google

8 years ago

Here is a detailed experience of my encounter with Fighera and his staff. I was directed to his services through Military One Source for Marriage Counseling. When scheduling my first appt the Militar One Source representative asked do I need to show up early, his receptonist said no. Upon arrival, I was given 3 forms to fill out, which cut into my session time, due to me not showing early. During our session I was rudely insulted by Vincent when I began to explain why my husband and I seeked counseling. I am 9 months pregnan... read more

Amy Killion 

on Google

9 years ago

The office is a joke. I dont know Vincent Fighera personally, I have never met him. My husband saw him 1 time last night but since day 1 dealing with the support staff (mainly the woman who scheduled, confirms appointments and answers the telephone) has been the worst customer service experience ever. People that work customer service (especially the industry she does) should have compassion and understanding. Or at the very least be able to fake it and alter your tone of voice. From the very beginning, scheduling a appointm... read more