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5870 West US 10, US-10, Ludington, MI, 49431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I asked 3 months ago for a copy of a contract for a Point of Sale contract 5/3 claims is for 3 years. My wife and I think it is for 2 years. VP Krista Niehaus has ignored my last 3 calls about furnishing a copy of the signed contract (I don't have one). In the meanwhile I am charged a fee for the POS every month. All I want is a copy of the contract. The teller staff are the friendliest, most courteous people you will meet. The VP, not so much.
What Natalie C. says above is true. I opened a Student Checking account for my daughter. I am the co-applicant on the account. After the initial small deposit made to open the account, we used Mobile Deposit to add a check drawn on my account at First Tennessee to her funds. Fifth Third placed a 10 day hold on my local check for less than $1,000 because the Fifth Third account was "new". Really? If I was just moving to the area and it was more than just a kid's account, this would be a serious inconvenience. Moreover, they p... read more
Before heading to college, I opened a new checking and savings account at this location. Fifth Third is great about availability across many states, and that was my primary reason for choosing this branch. I was pleasantly surprised by the level of customer service, and continual outreach regarding my account, while I was at school out of state.
They do not seem to be able to resolve my banking issues. They can't even delete a wrong address in my file, one that I have never had, in another city. The different departments do not seem to work together to deal with anything. I am changing banks.
This branch is a little challenging to find, but it is right near Vanderbilt's campus! The drive through ATM is a pretty tight fit, but it still gets the job done. I've had pleasant interactions with the employees who work here!
We have had miptle issues with this branch. Last Christmas our debit cards were all turned off when a replacement card was not received. We were in Florida on vacation at the time and we had to come home a week early so we could come into the office to rectify the teller and manager error which ultimately led to our account being frozen from the 23rd to the 27th of December 2014. Today 1-4-16, Molly the teller we interacted with demanded to know where and how my wife made the money we were depositing into our accounts. Molly... read more
Horrible, el hombre que me atendio en el telefono no sabe li que es servicio al cliente, mal educado. Si usted no tienen paciencia no trabaje con publico.mil veces mal educado.
One of their tellers is a thief. I cashed a large check there got a bundle of $2000 in $100 bills turned out to be $300 short. A bundle of $1000 in $20 was $100 short. I called the bank when I found out while purchasing a car. The bank won't do anything about it. Don't trust them. Be sure to count your money before leaving even if bundled or they will screw you too. Would select zero stars but won't let me.
I've been a customer with Fifth Third for over 6 years and I couldn't be happier. They've always treated my husband and I with the utmost respect and have given us great advice on how to handle our finances with different life circumstances .... which ended up saving us money. Parker is the best! He's the one who's resolved issues, "held our hand" and helped us like a close friend. This Fifth Third bank has given me hope for banks... they don't treat me like a number. I truly feel like they care. If not, then why would they ... read more
Fifth Third Bank & ATM has a 3 star rating with 22 reviews.
Fifth Third Bank & ATM is open now. It will close at 5:00 p.m.
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