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Fields BMW Northfield
- Automotive
- Northfield, IL
About this business
UPDATE: Pick-up and drop-off valet available for service, as well as remote, contactless options available for sales. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
Location details
700 Frontage Rd, Northfield, IL, 60093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very good information and prompt
Business response:
Joel, thank you for giving Fields BMW Northfield your business and your positive review!
They know how to treat their customers!
Business response:
Your feedback makes our day! Thanks for choosing Fields BMW Northfield.
Good, prompt response
Business response:
We appreciate your business and your review! Thanks from the Fields BMW Northfield Team, John!
This was probably the best experience I’ve ever had when purchasing a car. I found this car on Car Guru’s and reached out via the app. Within a few minutes I received a text asking if it was ok to message me and I said yes. Shortly after I received a phone cal from their online department, and after a few questions and dialogue I was transferred to Ray B. This guy was a complete rockstar. Jumped through hoops to help me with what my Credit Union was asking for, he was attentive and timely, and amazing! I flew from MN to Illi... read more
Business response:
We're over the moon to know that you had such a positive car-buying experience with us at Fields BMW Northfield! It's great to see Ray and our team could assist in making this process smooth for you. Enjoy your new BMW 540i, we appreciate your high recommendation!
Not so great as we waited for a car to be ready for sale and were anxious to view. Got a reply the next day that this particular was sold to another party by another salesperson (when supposedly it was not yet for sale). Pretty disappointed.
Business response:
I'm sorry to read about your disappointment. It's never our intention to cause any confusion or frustration, especially when it comes to the availability of a vehicle. I'd like the opportunity to discuss this further and see how we can make things right for you. Please feel free to reach out at your earliest convenience. Thank you, Jay Gerdes - Pre-Owned Sales Manager - 847-441-5300
Contacted me right away but I found a better deal somewhere else
Business response:
Eric, thanks for giving Fields BMW Northfield a chance! While we're disappointed that we couldn't be of more assistance to you, we're still happy to hear you found what you were looking for. Hopefully, you'll come to visit us again in the future!
Good
Business response:
Thank you for the review! We hope to see you again at Fields BMW Northfield!
A+ will buy again and again
Business response:
Congrats on your new ride. We appreciate you taking the time to leave Fields BMW Northfield a review, thank you!
My experience at Fields BMW-was nothing less than exceptional from start to finish everything was explained and all questions were answered in a very timely and professional manner if you’re in the market for a BMW New or used trust me this is the place to go #Cassandra #Lauren #Jay you guys ROCK!!!
Business response:
Thank you for the review! We are so glad to hear that Cassandra, Lauren, Jay, and the team delivered such a successful purchase experience. Drive safely, and we hope to see you again at Fields BMW Northfield!
Frequently asked questions about Fields BMW Northfield
How is Fields BMW Northfield rated?
Fields BMW Northfield has a 4.4 star rating with 207 reviews.
When is Fields BMW Northfield open?
Fields BMW Northfield is closed now. It will open at 8:00 a.m.
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