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Fidelity Life House Level 4/136 Fanshawe Street, Auckland CBD, AUK, 1010, New Zealand
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spent 6 weeks working through a process with this company, involving the printing out of bank statements, policy cancellation forms, etc. and then signing them posting them to Wellington, and then emailing the company for updates repeated times as they didn't respond to me or keep me updated. All in order to get a policy cancelled. And right at the end of the process they tell me that my policy has now defaulted to a different company, and I need to start again. Overly bureaucratic, process-oriented rather than customer-or... read more
I usually do not write negative reviews, regardless of my experience, as I understand that everyone is working hard to make a living these days. However, this time I felt deeply hurt and disappointed. I was given numerous promises about various aspects, but when my husband needed help, all I received were excuses and empty words instead of genuine help. I was uncertain whether we could make a claim until a conversation with a colleague, during which I mentioned that my husband, despite his toughness, was experiencing signifi... read more
Do not use this company. They will go out of their way to waste your time and money and not pay
Fidelity Life has a 3 star rating with 99 reviews.
Fidelity Life is closed now. It will open on Monday at 8:00 a.m.
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