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Fidelity Life
- Insurance
- Auckland CBD, AUK
About this business
Location details
Fidelity Life House Level 4/136 Fanshawe Street, Auckland CBD, AUK, 1010, New Zealand
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor service from the underwriting team with the delay in my policy application. It has taken 2 weeks and multiple follow up with them on a regular basis to get application assessed after they received my medical records from my GP. At the end they have deferred my application and not willing to share the medical records which they have used ro make the decision. Having worked in the insurance sector myself, this is an absolute disaster !
Do not go with this company. They will mess you around while still taking your money and then 6+ months later decline your claim on anything and everything they possibly can Do not use this insurance company they will take your money and give you nothing at all in return
Save yourself some time and money. Just nope. Paid for 10 years of bills. No outcome. Just nope.
I spent 6 weeks working through a process with this company, involving the printing out of bank statements, policy cancellation forms, etc. and then signing them posting them to Wellington, and then emailing the company for updates repeated times as they didn't respond to me or keep me updated. All in order to get a policy cancelled. And right at the end of the process they tell me that my policy has now defaulted to a different company, and I need to start again. Overly bureaucratic, process-oriented rather than customer-or... read more
Frequently asked questions about Fidelity Life
How is Fidelity Life rated?
Fidelity Life has a 3 star rating with 103 reviews.
When is Fidelity Life open?
Fidelity Life is closed now. It will open tomorrow at 8:00 a.m.
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