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Fidelity Investments

3.3

About this business

Your Investor Center can help with everything from building a plan to selecting the accounts that may be right for you. Come visit us today. We offer the following services: Annuities, College planning, Estate planning strategies, Investment guidance, Life insurance, Retirement planning, Wealth planning strategies. Free garage parking is available and accessible from Alterra Pkwy and Burnett Rd. 

Location details

11501 Alterra Pkwy #115, Ste 115, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.341 reviews
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Thuy Truong's profile image
Thuy Truong 
on Google
a month ago

Update 1 star to 4 star went into the office. They addressed my issue and quickly took care of things for me. I will write this off as a one time misunderstanding and still have confidence in the Fidelity team. The few times that I have stopped in to get help in person; front people have been welcoming. Yesterday I went in for help to transfer my vanguard assets to fidelity. However, Lorik said he was not going to print out the paper work for me to sign but that he would send it to the back office. He said it would take long... read more

Anonymous's profile image
Anonymous 
on Google
3 months ago

Fidelity is garbage. Robinhood is the best for trading 

Abdul Khan's profile image
Abdul Khan 
on Google
a year ago

The staff at this location was extremely helpful, especially Catherine who went above and beyond in helping me out. Not only was she extremely patient, but really took the time in helping me out with the specifics of my case. 

Chris Anderson's profile image
Chris Anderson 
on Google
a year ago

Fidelity has wasted 2 1/2 years of my life! They have no interest in protecting their clients from fraud, I have been lied to more times than I can count and then in the end denied my claim because the bank in question would not respond - for 2 years? We have been with Fidelity for 30 years and have been treated like we do not matter, we will take our money to an investment firm that cares about the client, not just the $$$. 

Iam Uno's profile image
Iam Uno 
on Google
a year ago

INVESTOR BEWARE! I entrusted this company with my investments and in wiring money to buy a house. THEY SENT MORE MONEY TO THE TITLE COMPANY THAN I'D TOLD THEM TO AND IF THE TITLE COMPANY WASN'T SO HONEST (THEY REFUNDED THE OVER-PAYMENT BY FIDELITY) I'D BE OUT MORE THAN $5,000 AND NOT EVEN KNOW IT. Worse - when I complained about this outrageous and unconscionable mistake, I was told by two Fidelity managers that I was partly to blame because I signed off on the mistake. Let's make this clear. This is what happened: I first c... read more

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Frequently asked questions about Fidelity Investments

How is Fidelity Investments rated?

Fidelity Investments has a 3.3 star rating with 41 reviews. 

When is Fidelity Investments open?

Fidelity Investments is closed now. It will open at 8:30 a.m. 

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