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Fidelity Investments
- Investment Service
- Naperville, IL
About this business
Your Investor Center can help with everything from building a plan to selecting the accounts that may be right for you. Come visit us today. We offer the following services: Annuities, College planning, Estate planning strategies, Investment guidance, Life insurance, Retirement planning, Wealth planning strategies.
Location details
1823 Freedom Dr, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We worked with Ben Bjork who was recommended by the 1800 fidelity number. We had such a good experience he helped us create a joint account, invest, adjust IRA money, and create a solid 5 year plan. He really prioritized what was best for us. I didn’t really expect to find someone who was looking out for our family over their pocket/company profits. We highly recommend his services and look forward to working with him for our future. If your considering making any changes to your accounts Ben would be a great asset to your f... read more
This branch is HORRIBLY run. Whenever you call them, they never answer the phone so your call just always transfers to a call center. My husband and I even called at 8:30 AM exactly which is when they open and when their phone system turns on. When we called, the automated system immediately said that “the branch is experiencing a much higher call volume than normal”. After 20 minutes of still waiting to speak with someone at the branch, we gave up since we have better things to do with our time. It’s incredibly disappointin... read more
Poor Customer Service
Everyone is very professional. Good impression.
Terrible customer service. They will say anything tp get you started then you cannot reach anyone once they get ur funds. Look elsewhere and avoid their managed funds offering.
Frequently asked questions about Fidelity Investments
How is Fidelity Investments rated?
Fidelity Investments has a 2.8 star rating with 31 reviews.
When is Fidelity Investments open?
Fidelity Investments is closed now. It will open at 8:30 a.m.
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