This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Fidelity Investments
- Investment Service
- Naperville, IL
About this business
Location details
1823 Freedom Dr, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spoke to Ryan via Phone - he answered all my questions and was very knowledgeable about anything I asked. Definitely will be calling back with whatever comes next if needed.Ā
Took great care of me and quick serviceĀ
We worked with Ben Bjork who was recommended by the 1800 fidelity number. We had such a good experience he helped us create a joint account, invest, adjust IRA money, and create a solid 5 year plan. He really prioritized what was best for us. I didnāt really expect to find someone who was looking out for our family over their pocket/company profits. We highly recommend his services and look forward to working with him for our future. If your considering making any changes to your accounts Ben would be a great asset to your f...Ā read more
This branch is HORRIBLY run. Whenever you call them, they never answer the phone so your call just always transfers to a call center. My husband and I even called at 8:30 AM exactly which is when they open and when their phone system turns on. When we called, the automated system immediately said that āthe branch is experiencing a much higher call volume than normalā. After 20 minutes of still waiting to speak with someone at the branch, we gave up since we have better things to do with our time. Itās incredibly disappointin...Ā read more
Poor Customer ServiceĀ
Frequently asked questions about Fidelity Investments
How is Fidelity Investments rated?
Fidelity Investments has a 2.9 star rating with 33 reviews.Ā
When is Fidelity Investments open?
Fidelity Investments is closed now. It will open at 8:30 a.m.Ā
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com