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Fidelis Care - Flushing Community Office

3.0

About this business

Location details

135-16 Roosevelt Ave, Flushing, NY, 11354, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
Sun09:00 a.m. to 6:00 p.m.
3.042 reviews
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Qian Qian's profile image
Qian Qian 
2 months ago

I wish I could rate this place 0 star. There’s a staff who is age 50+ ( long hair) Chinese lady. She is extremely rude. She gave me the worst experience as an assistant ever. She is unprofessional. Lacking of the basic knowledge of the insurance. Lacking understanding of the client request. And shows her attitude to a 9 month pregnancy client. I came to the office just for 2 questions 1) my insurance has renew already or not ? 2) why I can’t pay the bill through the website but in the office ? She answered me, she doesn’t kn... read more

Chen Hana's profile image
Chen Hana 
9 months ago

Terrible customer service. 👎👎👎 Front desk lady so rude. 

li li's profile image
li li 
a year ago
zhi hai's profile image
zhi hai 
a year ago

I hardly get answer from my fidelis care agent . i felt she hates her job, or she has another job, Maybe this is her Second career. my insurance need renew end of this month, contact her 10 days ago, until now, result, no feed back. text and voicemail her this morning, still no answer. I don't know what to do? who i should get help? only few days away, i m out of renew time, i write here to see anyone can help me out? 

Bonny Wang's profile image
Bonny Wang 
2 years ago

Rude, and not professional 

Frequently asked questions about Fidelis Care - Flushing Community Office

How is Fidelis Care - Flushing Community Office rated?

Fidelis Care - Flushing Community Office has a 3 star rating with 42 reviews. 

When is Fidelis Care - Flushing Community Office open?

Fidelis Care - Flushing Community Office is closed now. It will open at 9:00 a.m. 

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