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Ferrymead Collision
- Automotive
- Ferrymead, Christchurch
About this business
Location details
988 Ferry Road, Ferrymead, Christchurch, 8023, New Zealand
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've always been a bit uncomfortable dealing with anything automotive possibly because hubby always used to do this kind of thing. I found this company really excellent to deal with. Their communication was clear, they had our car ready a little earlier than expected and their customer service staff member was very helpful, communicative and knew her stuff. Oh yeah and the car looks great too!
My partner brought her car here for collision repairs. They offered us one of their lime-green loaner cars, which we didn’t really need because we also have my car, but we accepted since they said there was no extra cost. We parked the loaner in front of our house and didn’t drive it once the entire week. When we returned it, they claimed there was damage underneath and said it looked like it had been 'off-roaded.' Because of this, we were charged an additional $500 deductible for the loaner on top of the $500 deductible for... read more
Ferrymead Collision Repair and Automotive are nothing less than exceptional. I had my car in for collision repair and had some mechanical issues on the way to drop it in - the communication was far beyond my expectations, courtesy car to help me get through in the interim with very minimal cost, and the admin staff and mechanical staff were in constant and transparent communication - especially where a pricey part for mechanical repair came up and other mechanics would’ve fit it and notified me of the bill later. This is a s... read more
My partner brought her car here for collision work. They offered a 'free' loaner car, which we didn’t really need since we also have my car, but accepted since they said it was no extra cost. We parked the loaner in front of our house and never used it the entire week. When we returned it, they claimed there was damage underneath, and said it looked like it had been 'off-roaded' and charged us an additional $500 deductible on top of the $500 deductible for our own repair. I called and spoke to the owner, explained we never d... read more
I don't usually write google reviews but Mike and the team went over and above, providing the best service possible. Mike went out of his way, even assisting with collecting my vehicle when the accident happened, provided me with a loan car as soon as possible, and there was great communication from start to finish. The team is so friendly, plus the repairs look amazing! Thank you so much. Definitely recommend
Frequently asked questions about Ferrymead Collision
How is Ferrymead Collision rated?
Ferrymead Collision has a 4.1 star rating with 33 reviews.
When is Ferrymead Collision open?
Ferrymead Collision is closed now. It will open at 7:30 a.m.
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