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Ferrellgas
- Propane
- Potsdam, NY
About this business
Location details
6748 US-11, Potsdam, NY 13676, Potsdam, NY, 13676, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can always rely on Ferrellgas to deliver Propane on or before the date promised. The employees that I have interacted with are always professional, respectable and courteous. Propane was recently delivered to my address by mistake and Ferrellgas fully resolved the issue.
Customer for 12 years with minimal issues. This year though has been unacceptable! We are on 3 week auto refil, they never came. Called and the truck came but the driver refused to come up the driveway. We plowed again, driver came again and refused to attempt to deliver. Called dispatch, she told us "I can't make the driver go up the driveway". This was after 30 minutes of being on hold and countless disconnects. Worst customer service, dismissive, unhelpful. The driveway has never been an issue unless it was directly after... read more
i called 10 days before my delivery date as i was down to 205% I WAS RUDELY TOLD THETY WOULD BE THERE ON THE DAY I WAS DUE....I EINDED UP BEING EMPTY IN ONE TANK AND ONLY 10% also i was told i would be billed for what turned out to be 150 gallons and was bill $533 for 190????? not a happycamper...do you not have computers checking thie tanks??? if not , i feel i will have to go to one that does. auto fill should not be less than 20% . your prices are also a bit higher but if my service had been ok i would have been ok with t... read more
My wife's parents ran out of fuel on a Sunday, they are on automatic delivery. Called the after hours number for an emergency delivery and the women on the phone said they were backed up and they could not deliver today. I told her they were in their 80s and needed heat and her response was "unfortunately propane is not regulated in NYS like other utilities and there is nothing I can do, have them plug in some space heaters". We will be switching providers on Monday.
I’m extremely disappointed that a locally owned business decided to refuse a propane delivery to my elderly step father who has COPD with other heath issues after he called this past Wednesday explaining he’s down to 10%. Their lovely receptionist said “that will get you through the weekend” as a response???? He ran out yesterday and had to call around to see what he could do as it was obviously an emergency! Shame on all of you. I’m deeply deeply disappointed. The winters up in the north country are far from easy weather wi... read more
Frequently asked questions about Ferrellgas
How is Ferrellgas rated?
Ferrellgas has a 2.6 star rating with 30 reviews.
When is Ferrellgas open?
Ferrellgas is closed now. It will open tomorrow at 8:00 a.m.
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