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Ferrellgas

3.2

About this business

At Ferrellgas, we work every day to Fuel Life Simply. This Ferrellgas delivery-only refueling depot proudly delivers propane gas to residents and surrounding communities of Du Quoin. With great service, reliable propane supply, and nearly a century of experience, you can trust Ferrellgas to deliver. To sign up to be a customer or connect with a Customer Service Professional, call (618) 997-3242 during business hours (Monday-Friday, 8 a.m.-5 p.m. local time). After hours, we have a 24/7/364 team dedicated to emergency service... read more

Location details

7694 IL-154, Du Quoin, IL 62832, Du Quoin, IL, 62832, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
WedClosed
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.26 reviews
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S Bird's profile image
S Bird 
on Google
a year ago

I am giving a "3" star overall. Here is why. I called to inquire about propane, the customer service agent was helpful and got us on the schedule for a tank fill. I was given an estimate of day/date. That was me beautifully. So that part is actually a FIVE star. Where I am disappointed with Ferrell is that whoever came out to paint our old rusty nasty tank (that we unfortunately inherited when we purchased the house in early 2023) was sloppy and didn't even scrape the loose paint on the tank very well...just gave it a quick ... read more

Marsha Yates's profile image
Marsha Yates 
on Google
2 years ago

My fuel tank was completely dry on a Wednesday afternoon, with temperatures lowering that night. I called to the Marion IL office to order same day delivery for an extra $200, only to find out that they did not have anyone to deliver on my route. Friday morning the delivery man came out to discover I had a bad regulator. He called to have someone come. Waited all day Friday, with no response to phone calls. Spent the weekend without heat, and temperatures dipping to the 30s. Someone finally came on Monday to fix the regulato... read more

Debbie Carman's profile image
Debbie Carman 
on Google
2 years ago

Ferrelgas service is good. Their prices are higher than most competitors and you pay a yearly tank rental fee, most other companies don't charge and a $59.99 fee to lock in your rate, which is already higher than most competitors. When you add all those things together, you really aren't saving, compared to lower rates and no other fees with other companies. 

Mary Zelasko's profile image
Mary Zelasko 
on Google
4 years ago

My mother has been trying to get propane since Tues of last week feb. 9. On this day, feb 15 th ferrelgas truck was spotted 2 miles from her house. She is elderly, it's cold and she lives in a trailer. You've even charged her for the gas that she did not get. I will be looking elsewhere for propane for her 

Kimberly Baltzell's profile image
Kimberly Baltzell 
on Google
7 years ago
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Frequently asked questions about Ferrellgas

How is Ferrellgas rated?

Ferrellgas has a 3.2 star rating with 6 reviews. 

When is Ferrellgas open?

Ferrellgas is closed now. It will open on Monday at 8:00 a.m. 

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