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Ferrellgas
- Propane
- Beattyville, KY
About this business
Location details
61 Main St, Beattyville, KY 41311, Beattyville, KY, 41311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service the person was really nice
Ferrell gas is the most extreme worst case scenario from a customer service standpoint. It took me three months to get service from them and they offered me no opportunity to speak to management. I was told by their customer service personnel that there would be no opportunity for me to speak to anyone in management. I never write reviews, however with this being the most extreme situation I’ve ever been in, as a consumer receiving poor service, I had to voice my concern. If you have another choice for propane, please take t... read more
I switched companies to ferrell gas in Oct .. I still have no gas !! They came out and said the heaters were not up to code so I replaced all the heaters (5 in total) $1200. plus costs of install. (they wouldn't do it) They said my main line couldn't run under a porch ... OK I asked them to replace it ... Still has not happened .. I don't have gas still it's Jan 2025 now. I have called multiple times for help with no help or got a manager and she was incredible rude.. I had to purchase an electric range and have new wire run... read more
One star is being gracious. After quoting me a certain price over the phone, then doubling it when driver got here, I tried to resolve issue and the rudest supervisor ever hangs up on me. They proceeded to add fees that I never paid before and even tried to add their fictitious hazmat fee and a tank rental. I had them come get their tank. I wouldn't recommend them if they were the ONLY Option available.
This is the worst gas company. They have canceled my order 3 times. I had a delivery date for 1/13. It snowed and they couldn't deliver so instead of rescheduling they canceled the order. I just found out cause I called. The 1st woman says I owe when I don't. The 2nd one I talk to is saying 1-7 days for delivery. Seems I go thru this every year and I've been a customer for 6 years. But looks like I'm not the only one.
Frequently asked questions about Ferrellgas
How is Ferrellgas rated?
Ferrellgas has a 2.3 star rating with 9 reviews.
When is Ferrellgas open?
Ferrellgas is closed now. It will open on Thursday at 8:00 a.m.
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