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Ferrellgas
- Propane
- Beattyville, KY
About this business
At Ferrellgas, we work every day to Fuel Life Simply. This Ferrellgas refueling depot proudly delivers propane gas to residents and surrounding communities of Beattyville. With great service, reliable propane supply, and nearly a century of experience, you can trust Ferrellgas to deliver. To sign up to be a customer or connect with a Customer Service Professional, call (606) 464-2416 during business hours (Monday-Friday, 8 a.m.-5 p.m. local time). After hours, we have a 24/7/364 team dedicated to emergency service. To place ... read more
Location details
61 Main St, Beattyville, KY 41311, Beattyville, KY, 41311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ferrell gas is the most extreme worst case scenario from a customer service standpoint. It took me three months to get service from them and they offered me no opportunity to speak to management. I was told by their customer service personnel that there would be no opportunity for me to speak to anyone in management. I never write reviews, however with this being the most extreme situation I’ve ever been in, as a consumer receiving poor service, I had to voice my concern. If you have another choice for propane, please take t... read more
I switched companies to ferrell gas in Oct .. I still have no gas !! They came out and said the heaters were not up to code so I replaced all the heaters (5 in total) $1200. plus costs of install. (they wouldn't do it) They said my main line couldn't run under a porch ... OK I asked them to replace it ... Still has not happened .. I don't have gas still it's Jan 2025 now. I have called multiple times for help with no help or got a manager and she was incredible rude.. I had to purchase an electric range and have new wire run... read more
One star is being gracious. After quoting me a certain price over the phone, then doubling it when driver got here, I tried to resolve issue and the rudest supervisor ever hangs up on me. They proceeded to add fees that I never paid before and even tried to add their fictitious hazmat fee and a tank rental. I had them come get their tank. I wouldn't recommend them if they were the ONLY Option available.
This is the worst gas company. They have canceled my order 3 times. I had a delivery date for 1/13. It snowed and they couldn't deliver so instead of rescheduling they canceled the order. I just found out cause I called. The 1st woman says I owe when I don't. The 2nd one I talk to is saying 1-7 days for delivery. Seems I go thru this every year and I've been a customer for 6 years. But looks like I'm not the only one.
Update 1/17/24 1500hrs: finally got through again about 1400 hrs, was told I was getting tank filled today. Just received a call saying their drivers sent a picture saying roads are impassable. Between those those calls I made two trips to town with no problems so that excuse has been played out. This companies incompetence and excuses know no bounds. Big company screws up, and yet again, we customers pay the price for their incompetency. Update 1/17/24: still no propane. Last I was told at end of day 1/15/24 after numerous ... read more
Frequently asked questions about Ferrellgas
How is Ferrellgas rated?
Ferrellgas has a 2.3 star rating with 9 reviews.
When is Ferrellgas open?
Ferrellgas is closed now. It will open tomorrow at 8:00 a.m.
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