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Ferrellgas
- Propane
- Fair Oaks Ranch, TX
About this business
Location details
32041 Blanco Rd, Fair Oaks Ranch, TX, 78163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a Ferrellgas customer for a couple of years now and have no complaints except for one. I recently had storm damage that tipped over my propane tank. I called in for emergency service and was taken care of same day. The service tech righted my tank, replaced a broken line and got us back in operation in about 30 minutes. My complaint is that no one mentioned the $200 emergency service charge that got added to my bill. I'm an old veteran on fixed income, so that came as a surprise but it was worth it to get my tank... read more
Worst customer service. Called regarding a possible leak. I specifically asked how much the charge was going to be and the response I got was “leave the home and when they get there they will disclose the amount before they fix anything” then got a surprise bill for $400+. Been calling for a month straight to fix it… spoke with more than 5 employees then finally a manager. Who just credited $150…. So now I am responsible for an amount due to lack of communication on pricing. Will not be a returning customer. LOW PRICE GAS WI... read more
Great experience. Easy process and timely delivery.
If I could leave zero stars I would. Lack of customer service, inaccurate invoices, and inability to provide prompt solutions. After being a customer for 4 years, I contacted Ferrellgas to ask questions about an invoice we received. The original agent didn't seem to be listening and gave excuses as to why we had certain charges on the invoice (which we have never had). She also couldn't explain why we received double the amount of gallons this drop-off versus what we had received for the past 4 years. It's pretty simple - th... read more
Frequently asked questions about Ferrellgas
How is Ferrellgas rated?
Ferrellgas has a 2.7 star rating with 26 reviews.
When is Ferrellgas open?
Ferrellgas is open now. It will close at 5:00 p.m.
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