Ferrellgas

Debra Johanyak 

on Google

2 months ago

I've purchased Ferrell Propane for several years and usually get great service and can speak with an employee to place an order. This month I could not reach an employee by phone or text for several days, and the AI assistant couldn't answer my ordering question. I was told by AI that I had a "special rate" in place, so no need to ask an employee to confirm. When billed, however, the regular market rate was applied. An employee did contact me a few days later and said there is no special rate, so the information was contradi... read more

Dan Schrack 

on Google

3 years ago

I called Ferrell gas to fill their propane tank and was told it would be filled in about 2 weeks. So I connected my own propane tank until they could deliver. They showed up the next day and since I connected my own tank to my house they stole my regulator from my tank because they said it was unsafe. When I originally got service with them they used the regulator I had from a previous propane service 

Crystal Ingram 

on Google

3 years ago

Always a job well done and so quite when they fill the tank. Dont even hear them come and go. 

Sandra Sicinski 

on Google

3 years ago

l always have had a good experience with them. Moved out here 2 years ago they were the previous owners propane supplier. So l kept them as mine. Dependable and reliable service. Thank You Great Customer Service Department. 

G St 

on Google

3 years ago

Extremely disappointed that Ferrelgas does not provide a schedule date for their deliveries. We live in a secured area with elderly patience in the property , and we have requested number of times a courtesy notification (call) the morning of the delivery, so we know who is entering the premises, move vehicles out of the way, notify the security company of daily arrivals and also notify our staff and elderly who live here. Ferrellgas has our request in their computer system, and we also remind them each time we place an orde... read more