Ferrellgas

Donna Elliott 

on Google

a week ago

The customer service is lacking. The website payment center is slow to display payments made despite paying quickly with a debit card resulting in orders taking over a week to process. We are stuck with this company because they placed the rusty old tank (that we lease annually) in a spot that inhibits any other gas company from offering us service. Would give zero stars or go back to city gas if I could. 

Dr. Marvin J. Henderson 

on Google

2 weeks ago

I am very impressed with Ferrellgas! I feel valued as a customer. I particularly like the professionalism of the delivery men and the company's reliability. They can be relied on to deliver as scheduled! 

Ken Drury 

on Google

2 months ago

Promises everything and delivers nothing. Notified them about a propane leak. No response from them. I had to call another company to come fix the leak. Highest priced propane, takes over a week to get propane tank refilled. The guys says my tank gauge is not accurate, ok will you fix it, and what about all the propane that leaked. He acted as if he could care less! Only time you get attentive service is when they want to sell you something. Sad a company operates in this manner! Update, I just can't continue to do business ... read more

Ryan Knutson 

on Google

5 months ago

I am extremely disappointed with the service (or lack thereof) from Ferrellgas. I’ve been a loyal customer since 2012, and they have always filled my propane tank without any issues. Recently, they refused to fill it, citing a concrete pad as the reason. However, nothing about the tank or pad has changed since we bought the house and began service. I am more than willing to purchase the tank at a reasonable price to resolve the problem, but I’ve called 10 times in an attempt to sort this out and have not received a single ca... read more

Anonymous 

on Google

8 months ago

Edit: Spoke to Pam. Very sweet, respectful, and helpful representative. She agreed that I’m a pay ahead customer and they should’ve included the charge on my statement. She’s trying to get it sorted but I will still be looking for another company at this point and comparing the pros and cons of switching services. Last service I had with them, the servicer didn’t turn back on the tank and left the top of my tank open. I couldn’t figure out what was wrong with my tank because they said they had finished the refill and to leav... read more