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Ferrellgas
- Propane
- Jacksonville, IL
About this business
Find all your home and business propane needs at Ferrellgas near you. Contact your local Ferrellgas office to schedule a fill or learn about our other propane delivery options today. We're more than just a propane supplier. We're part of tight-knit communities across America and thousands of people's lives. Not only through the jobs we provide, our local involvement, and personal interactions, but also when families cook breakfast together, when a business opens for the day, and when fleet vehicles get started using the fuel... read more
Location details
2304 S Main St, Jacksonville, IL, 62650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been a Ferrellgas customer for over 20 years, but this last year was not a great experience. I've always done the pre-buy and your deliveries were automatic. But this season when I got down to 20% I called customer service to see why I hadn't been refilled. I was told that I should have called to request a refill and that if I needed an emergency refill, it would be a $50 charge. A $50 charge for gas that I have already paid for? I don't think so. So anyway, two weeks later I got a refill, in the middle of January I was... read more
I would have had good things to say until I got the bill. I got charged an extra fee that was not disclosed at the time of delivery. I have had a tough time after my grandmother passed. I saved and had enough to fill my propane at a half point. I barely had enough to cover delivery only to be charged 50 dollars for testing the propane tank. I understand that that is required but no one made me aware of the charge until the bills started to come. it's been hard enough to catch up on the other bills. I haven't had 50 dollars t... read more
I would have had good things to say until I got the bill. I got charged an extra fee that was not disclosed at the time of delivery. I have had a tough time after my grandmother passed. I saved and had enough to fill my propane at a half point. I barely had enough to cover delivery only to be charged 50 dollars for testing the propane tank. I understand that that is required but no one made me aware of the charge until the bills started to come. it's been hard enough to catch up on the other bills. I haven't had 50 dollars t... read more
We've never had a problem with delivery. Drivers are always nice. The issue is that the company expects full payment immediately. That's hard to do. If you make monthly payments they want you to set up an automatic payment plan which I don't like anyone having access to my account. So they call you every month wanting the payment. We've been with them for several years and have always payed our bill. They should be more considerate of those that aren't sitting on a large bank account.
Fast and friendly service !
Frequently asked questions about Ferrellgas
How is Ferrellgas rated?
Ferrellgas has a 3 star rating with 7 reviews.
When is Ferrellgas open?
Ferrellgas is open now. It will close at 6:00 p.m.
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