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Ferrellgas
- Propane
- Lowell, MI
About this business
Location details
2248 W Main St, Lowell, MI, 49331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were great at getting out here to set a new tank when we switched to us but they take forever to get out to us for our fills. If you are at 15% you will run out before they even get to you and then charge a fee for checking for leaks. This happen to us and the worse part is they never even came in and checked for leaks. Just filled the tank, handed us the bill and left.
I moved into a house with a Ferrellgas tank. I bought a year's worth of propane in advance for 8 years and every year they offered me an outrageously high "lock in" price. I had to call every year and ask a phone rep to match other area suppliers' existing-customer prices, they then had to get permission from a manager, and it went on and on. Their pricing was always WAY higher than others. They tack on fees and extra costs and I finally had enough. I let the tank run out, signed with another supplier, and asked them to get ... read more
First it took two weeks to get a delivery, and then they delivered to the wrong house. They finally got another truck up here and we had to chase them away from the other neighbors tank. Yes, I have large house numbers on the front of my house. After all this, they decide to turn around in my front yard...*UPDATE* 1-9-25...So I've contacted you by email, by phone, and on Facebook and no one has followed up with this situation. We're you serious about following up? 🤷♂️
Poor customer service. Put ruts in my yard I. The winter and still haven’t fixed it, 6 months and counting. Contacted customer service and the manager cell with no fix.
My husband and I moved into a new house earlier this year and switched propane companies. Ferrell gas still has yet to pick up their old tank--I have called several times and we have been waiting for MONTHS at this point and they still haven't come, it's ridiculous! The ladies I have talked to on the phone have been very pleasant, but I don't understand why it's so hard to simply come and pick up this tank!!! My husband wants to sell it for scrap metal if they don't pick it up soon. Can't imagine what it would be like if the... read more
Frequently asked questions about Ferrellgas
How is Ferrellgas rated?
Ferrellgas has a 2.3 star rating with 15 reviews.
When is Ferrellgas open?
Ferrellgas is closed now. It will open at 9:00 a.m.
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