This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ferguson Plumbing Supply
- Contractors
- Richmond, VA
About this business
Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your cu... read more
Location details
2703 Ackley Ave, Richmond, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 5:00 p.m. | |
| Tue | 6:30 a.m. to 5:00 p.m. | |
| Wed | 6:30 a.m. to 5:00 p.m. | |
| Thu | 6:30 a.m. to 5:00 p.m. | |
| Fri | 6:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Everyone was very knowledgeable and very helpful, especially considering it took 20 minutes to find a part that they don't sell and that's only worth $5. They even gave me the manufacturers phone number so I could get it myself. Parking is a little confusing, because the store itself doesn't face the main road.
I’ve called this location to try to order a part, I understand that staffing can sometimes be an issue so I won’t be to harsh however I called at 12:39pm and after being on hold for about 30 minutes the plumbing person picked up the line and asked what I needed once I told him what I needed the phone just hung up, I’ve called back and the associate said that sometimes the phones cut out. I called from both my business line and personal and am currently still on hold on both phones, it’s been an hour to try and get a part… it... read more
This place is for box trucks. Sure a tractor trailer can make it work after a jack knife turnaround ripping your trailer tires up. 2 guys in receiving had multiple excuses to not do their job. First said my load was a day late then after I proved them wrong all the sudden there wasn't enough space but after I pleaded with them they agreed to do their job. After 1.5 hrs waiting. I was the only truck there at 6:15 a.m. They are so lazy I'm thinking. Not to mention all the nails you will drive over. I won't be back. I've delive... read more
Excelente 👌
Terrible customer service. It's impossible to get someone on the phone-they put you on hold for 10 minutes then transfer the call then no on ever picks up and if they do it goes to voicemail. Then they don't get back to you after all that time. Incorrect parts are send, packages are left on the sidewalk in the rain, and they could care less. Awful customer service!!
Frequently asked questions about Ferguson Plumbing Supply
How is Ferguson Plumbing Supply rated?
Ferguson Plumbing Supply has a 3.8 star rating with 29 reviews.
When is Ferguson Plumbing Supply open?
Ferguson Plumbing Supply is closed now. It will open tomorrow at 6:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com