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Ferguson Home

4.2

About this business

Location details

557 Main St, City of Orange, NJ, 07050, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.213 reviews
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Jessica Derrico's profile image
Jessica Derrico 
7 months ago

Do not buy any Thermador appliances from here!!! I've had issues with both my fridge and freezer ever since I purchased them, even the technician said I got sold bad malfunctioned units. Horrible customer service and experience. 

Wes Phillips's profile image
Wes Phillips 
10 months ago

From the moment I walked in, no one greeted me or offered assistance. I walked the entire showroom—twice—before anyone even acknowledged me. Unfortunately, this wasn’t a one-time oversight. When I returned the next day for a refund, I saw another customer receive the exact same “invisible treatment.” The lack of professionalism didn’t stop there. Both employees told me they couldn’t process my cash refund because deposits were made daily to the bank. However, once I mentioned leaving a Google review, the story suddenly chang... read more

Edward Sánchez's profile image
Edward Sánchez 
a year ago

Truck Driver 🚚 Ferguson And Karl’s Appliances Same place delivery 

Erik Mann's profile image
Erik Mann 
a year ago

Update: After my original 1 star review Jonathan from Ferguson reached out. He bent over backwards to try to make things right. I still can't give more than 3 stars because the original problems were real, but I give high marks for their customer service. As it turns out, I'd definitely buy appliances or other items from them so long as they are shipping/installing using their trucks and people. I'd be careful online ordering porcelain or other breakable stuff over the Internet though. *******8 We ordered a Toto toilet from ... read more

JKap's profile image
JKap 
a year ago

Had a wonderful experience here: Robert Masi quickly and efficiently identified that the product I wanted was discontinued, found one in the system, walked back into the warehouse to verify they actually had it, and then shipped it to me. This was all after 5pm by the way. Great customer service! 

Frequently asked questions about Ferguson Home

How is Ferguson Home rated?

Ferguson Home has a 4.2 star rating with 13 reviews. 

When is Ferguson Home open?

Ferguson Home is closed now. It will open on Monday at 9:00 a.m. 

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