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Ferguson Bath, Kitchen & Lighting Gallery
- Home Services
- Troy, MI
About this business
Location details
770 W Maple Rd, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
So this is how it went…. Hi I’m looking for this pedestal sink. We don’t have that brand on the floor, I’ve never heard of it, we have a lot of brands that we know nothing about. If you want it you can just order it on line. Thanks guess I’ll just spend my money elsewhere, somewhere that offers custom service.
They say they have items in stock when they don’t for certain brands but don’t mention it until you go there. The kid in the front always has an attitude. Every other Ferguson is fine.
Had a complication with parts. Jose went out of his way to get me what I needed. Always very happy with my experiences at Ferguson!!
The showroom is a waste of your time. We spent an insane amount of money (well for us, nearly $50k) on appliances for our new kitchen. I'm not sure how much you need to spend to get good customer service, but it must be more than $50k. We recieved some of the worst and most frustrating service ever, namely little to no communication. They fail to call or email you, and calling them will get you a voicemail nearly every time. The install team was timely and kind initally, but they now have also failed to communicate and conne... read more
Ferguson is a beautiful, well laid out showroom with lots of options. I appreciated the low pressure sales approach, not feeling hassled or pressured as the first two times we stopped in we were browsing, getting ideas and inspiration. We sourced our bathroom light here (a beautiful, unique Eurofase Botton Wall Sconce in Satin Gold). When we were ready to make a purchase we went right to the front desk and asked for an assistance from an associate who was very helpful. Would shop again for future renos. Oh, also the restroom... read more
Frequently asked questions about Ferguson Bath, Kitchen & Lighting Gallery
How is Ferguson Bath, Kitchen & Lighting Gallery rated?
Ferguson Bath, Kitchen & Lighting Gallery has a 4.1 star rating with 80 reviews.
When is Ferguson Bath, Kitchen & Lighting Gallery open?
Ferguson Bath, Kitchen & Lighting Gallery is closed now. It will open at 9:00 a.m.
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