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Fenix Parts - Gainesville (formerly CTV)
- Recreation
- Gainesville, GA
About this business
Location details
2177 Athens Hwy, Gainesville, GA, 30507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst Customer Servise ever I have experience in my life you call them you say hello immediately hang up on your face very rude Customer Servise agents stay away at all cost
Selena has no communication skills . Placed an order for pickup, payed on advance, send a driver 140 miles round trip with express carrier in order to find out the part is not even availebla at that location. SMH. This is the perce t way to gain 1 star reviews and loose credibility. Now she will avoid speaking with me in order to schedule pickup or delivery hold time over 15 min with no answer while all other service reps answer within 1 minute, how old are we?!?!
Horrible experience placed the order paid immediately after I called was told it’ll be available. The next day drove over an hour to Gainesville Georgia to pick it up. They said they didn’t process it yet. Then they said it’ll be ready tomorrow. Tomorrow comes. They say the glass got damaged and they don’t have another one in the stock. They didn’t even call me. I had to call them and ask him what’s going on. Horrible customer service horrible experience.
They are super busy all the time which is great for them and shows me that they are reliable and well priced. Was on hold for less than 5 minutes. And they had the parts I needed at a reasonable price.
Frequently asked questions about Fenix Parts - Gainesville (formerly CTV)
How is Fenix Parts - Gainesville (formerly CTV) rated?
Fenix Parts - Gainesville (formerly CTV) has a 4.4 star rating with 260 reviews.
When is Fenix Parts - Gainesville (formerly CTV) open?
Fenix Parts - Gainesville (formerly CTV) is closed now. It will open tomorrow at 8:00 a.m.
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