FemmeWell

Lee Schepers 

on Google

a week ago

I arrived for my annual exam and was told Dr. Pennant no longer accepts insurance. I was very surprised and was told emails were sent out in February. I never received an email and read reviews from others who did not receive an email as well. I told the office manager I felt I shouldn't be charged a $50 cancellation fee because I never received their email and I also spent $3, 800 for services in the past. She reiterated emails were sent and proceeded to charge me without even conferring with the doctor! BTW vaginal rejuven... read more

Lori Gordon 

on Google

2 months ago

Dr Pennant is unlike most western medicine doctors! She actually gives you time and listens! Over insurance issues, she received a one star from others in her review section which is so unfair. This office is so proactive that I have a real relationship with my GYN doctor and staff! I love them all! Check out Dr Pennants credentials and don’t make a decision based on anything else! She’s smart, caring, never ever condescending and has great follow up!! Book your appointment and meet her yourself! 

Andrea Floyd 

on Google

5 months ago

The doctor is nice, but Im not sure knowledgeable enough about perimenopause and menopause. I was with the practice for over a year, and I was thrown on an estrogen in which the doctor didn’t give me direction on which type of estrogen to go with. She left it up to me to decide on type and when I asked the differences in the formats, she said whatever one you wanna do. Not helpful at all. Since switching to another practice and truly going to a qualified hormone specialist, I realize is, she never did my labs at the correct ... read more

Ashley Willard 

on Google

6 months ago

Do not use their new concierge services. I saw someone post a positive review about them and that they now offered concierge services for self pay. Now I wonder if it wasn't an employee or friend who wrote the comment. I had an issue I wanted a referral for and paid the $350 for an appointment. I told them I didn't want a pap but the woman who gave me a gown said it was included and I might as well do it. The doctor recommended an ultrasound to check for fibroids and I asked for a receipt for my appointment. The person at th... read more

Jenna 

on Google

8 months ago

Very poor management. Allowed me to schedule an appointment as a new patient and I was told they accepted my insurance. A week before the appointment I get a call informing me they no longer accept any insurance and I would have to be self-pay. Apparently office policy changed within two months of me scheduling the appointment. I had to take time off work the appointment. Their excuse is that they send out emails, which I never received. No regard for other peoples time or need for care. Don’t come here for gyno related medi... read more