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FedEx SmartPost

2.5

About this business

Location details

3901 Adler Dr, Dallas, TX, 75211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5429 reviews
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Ellington Fountain's profile image
Ellington Fountain 
3 weeks ago

Never ever use FedEx Ground Economy and have it delivered to PO Box, your package will always be delayed with inconsistent times for delivery, your package will stay stuck in transit due to lack of importance, and they won't even give you the simple courtesy to let you pick up your package from location with you own car and gas since they are too lazy to put urgency on it. I could have purchased and got a car from overseas faster. 

Jeannine Konkle's profile image
Jeannine Konkle 
3 weeks ago

Made a large order for my small business and it’s been sitting at this location for over a week now with no movement. It was supposed to be delivered several days ago but hasn’t even made it to my state. It’s a 20 lb package so it’s not like it’s a small package that is easy to lose. My vendor filed a claim and nothing has been done about it. It’s almost impossible to get ahold of a real person. 

horselass's profile image
horselass 
3 weeks ago

My package has been sitting at the Dallas Smartpost place for 12 days. No messages, no movement and calling their number I'm told it is in route. Very poor service. This is the 4th package this has happened to. 

M Hogan's profile image
M Hogan 
a month ago

Multiple packages from different companies not moving. 

Stephani's profile image
Stephani 
a month ago

Horrible customer service. I ordered a package in February. - 15 packages since. They didn’t tell the retailers that they no longer deliver to PO Boxes. So it’s may and instead of shipping the packages back to the retailer, they just ship from smart post to smart post. I called and after 6 attempts I was able to speak with someone. They let me know that they would not let me come get them. They weren’t sending them back to the retailers. I guess they are just going to ride around for month on end with my packages in their tr... read more

Frequently asked questions about FedEx SmartPost

How is FedEx SmartPost rated?

FedEx SmartPost has a 2.5 star rating with 429 reviews. 

When is FedEx SmartPost open?

FedEx SmartPost is closed now. It will open at 9:00 a.m. 

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