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FedEx Ship Centre
- Shipping Centers
- Ottawa, ON
About this business
Location details
130 Thad Johnson Private, Ottawa, ON K1V 0X1, Canada, Ottawa, ON, K1V 0X1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
It's hard to fathom that Fedex uses an automated system that is somehow as rude as the worst human being you could encounter! You apparently cannot connect with a human unless you have some sort of tracking # already, so no luck if you are a new customer. It's almost like it taunts you if you just called to ask questions about how to ship something using Fedex, then hangs up on you with a cold and dismissive tone of voice! As bad as it gets re customer service, yet so bad it's at least a little bit comical :)
The shipment was marked as “delivery attempted,” but no one came to my address. I was home — no doorbell, no knock, no phone call. The proof photo does not show my property (just pavement), which is not valid evidence. Because of this, I had to travel from Kanata to Ottawa Airport to pick up the package myself. This requires a review of the driver’s actions and an explanation of how invalid proof was accepted. Given the low rating (~3.2 on Google), this appears to be a recurring issue.
Excellent service every time I've been. Thanks team!
Deplorable service from a delivery driver today. He came by my house and delivered the “ Sorry we missed you” Slip, but didn’t try to put the buzzer in and didn’t try to call my phone when delivering it. I called FedEx to report this and to ask where my package will be because the slip didn’t even have that noted. It was asking me to download an app to find out where my package is, which I will not be doing. I called and they said it’s a 20 minute drive away. I live downtown and don’t have a car. There are many other deliver... read more
Update review been almost 10 delays consitianmlty while package is literally 10 min walk up the road.. lied about weather issues delaying when sunny and clear weather, also “left from same location 5 times 5 different days in a row… worst company for shipping & delivery, 1000$ order and acting like they lost but won’t admit it do not recommend they saw reviews and didn’t change or fix anything lol just wasting my time entire week straight waiting on something I don’t know even exists at this point.
Frequently asked questions about FedEx Ship Centre
How is FedEx Ship Centre rated?
FedEx Ship Centre has a 3.1 star rating with 543 reviews.
When is FedEx Ship Centre open?
FedEx Ship Centre is closed now. It will open at 8:00 a.m.
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