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FedEx Ship Center

3.7

About this business

Visit FedEx Ship Center in Waterloo, IA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground. 

Location details

1135 Southtown Dr, Waterloo, IA 50702, Waterloo, IA, 50702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:30 p.m.
Tue9:00 a.m. to 6:30 p.m.
Wed9:00 a.m. to 6:30 p.m.
Thu9:00 a.m. to 6:30 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.7130 reviews
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Jeremiah's profile image
Jeremiah 
on Google
a month ago

**Update: the local staff are great, no complaints! Very polite and helpful** If this review was specifically for the local branch and its current employees I would give it 5 stars. (The rest is regarding FedEx as a company, not the local staff): If you have a damaged package, you are better off kissing your money goodbye. THREE weeks of phone games BS lies automated replies people giving fake names and no accountability, over 2 dozen customer service reps, supervisors, escalation teams, claims teams and everything inbetween... read more

Corbin Elmore's profile image
Corbin Elmore 
on Google
2 months ago

The guy working at the front desk was the most helpful employee I've ever met. He was super nice, very knowledgeable, and very willing to help me figure out how to return my package since there was an issue with the return code. Great, very easy experience, I would FedEx again 

Brooke Kool's profile image
Brooke Kool 
on Google
3 months ago

We sat waiting at home during the 2 hrs delivery window so we could sign for our package. The driver never knocked nor rang the door bell, just left a door tag. Even after calling the 1-800 # there is nothing they can do today. So we have to stay here all day tomorrow in the hopes he feels like knocking this time- complete BS! 

H T's profile image
H T 
on Google
3 months ago

Liar to customer. 

Erica Fortier's profile image
Erica Fortier 
on Google
4 months ago

the clerk is always pleasant 

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Frequently asked questions about FedEx Ship Center

How is FedEx Ship Center rated?

FedEx Ship Center has a 3.7 star rating with 130 reviews. 

When is FedEx Ship Center open?

FedEx Ship Center is closed now. It will open tomorrow at 9:00 a.m. 

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