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775 Summer Street, South Boston, MA 02127, South Boston, MA, 02127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
Highly recommended
Edwin (manager) and Sean (delivery driver) really went above and beyond to help me. I needed support and FedEx’s god awful customer support AI was absolutely useless. So I went to this location to try and cajole someone into helping me and Edwin went above and beyond to help me solve my problem. Spent 15 minutes looking + calling around to figure out how best to solve the issue.
My latest Chewy order—a nearly 50-pound bag of dog food—was once again delivered to a neighbor's house. About 90% of my Chewy deliveries end up at the wrong address, even though I've reported the problem multiple times to both Chewy and FedEx. Nothing has changed. I've now canceled all of my Chewy orders. If I have to haul a 50-pound bag home from a neighbor's house, I might as well buy it at the local store instead.
On Monday around 7 PM, I visited the FedEx location at 775 Summer Street, South Boston. The driver/staff member (male, wearing a bandana) refused to hand over my package despite my full name matching, insisting on a tracking number and making the process unnecessarily difficult. He also addressed me as ‘brother,’ which felt condescending and inappropriate coming from a stranger. Unprofessional attitude, not satisfied with the service.
FedEx Ship Center has a 3 star rating with 507 reviews.
FedEx Ship Center is closed now. It will open at 9:00 a.m.
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