FedEx OnSite's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

FedEx OnSite

2.5

About this business

Location details

4120 Austell Rd, Austell, GA 30106, Austell, GA, 30106, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
2.589 reviews
Select a rating
kimberly gilmer's profile image
kimberly gilmer 
2 weeks ago

Wait around all day gone just to watch the fedex drive drive past the house. He slowed down but kept going! I immediately called customer service to find out why customer service is a joke and you can’t ever get anyone to actually help you. They don’t listen to what you’re saying! They CONSTANTLY talk over you! This company is a joke!! This location needs to be shut down due to their consistency in failing to deliver packages and consistent poor customer service. 

Bunny Aug's profile image
Bunny Aug 
a month ago

This is a Walgreens drop off only. No packing supplies. 

Jessica's profile image
Jessica 
2 months ago

Something fishy going on! I have heard and finally fallen victim to “Austell is where packages go to die” and it’s true. 

Deb Ingal's profile image
Deb Ingal 
2 months ago

Crap service, how does a package show by the tracker app get put on a truck for delivery for three days, and then the driver show up and say he don’t have it ? How do they not know where the package is ? It isn’t that hard a scan item put on truck and deliver. My item has been out on delivery from this location for three days now. With the reviews Iam sure it will not be anytime soon that I get it. This place is useless if they can’t do a job they are hired to do. I would either get a new manager / system or close the place.... read more

Sara Radmard's profile image
Sara Radmard 
3 months ago

The FedEx in Austell, GA is TERRIBLE. It is asinine that they cannot deliver any packages. Several times, tracking goes from can't be delivered (to an apartment with concierge that can receive packages at all times) to being sent back to sender. I called and asked them why this happened, and they lied and said the sender wanted my package back. Why in the world would a company that makes popcorn want their popcorn back? I even asked them not to send it back to the sender and send it to a place I can pick it up; they said the... read more

Frequently asked questions about FedEx OnSite

How is FedEx OnSite rated?

FedEx OnSite has a 2.5 star rating with 89 reviews. 

When is FedEx OnSite open?

FedEx OnSite is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com