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FedEx OnSite

3.4

About this business

Location details

1650 Elmwood Ave, Rochester, NY 14620, Rochester, NY, 14620, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
3.411 reviews
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gustavo leite's profile image
gustavo leite 
a month ago

I disappointed how Fedex treat their customers, im concern about ma package 394937106910, because Fedex attenpted to delivery it to me, but i was on vacation and someone called me and i explained that i was on vacation as I asked to hold the package, the people just ignored me and the package has been returned for sender.... then the sender recharged me again to send again my package... the problem is i cannot fill a claim in a Fedex website because it is impossible, i called and the representative asked me to fill an online... read more

John Hickey's profile image
John Hickey 
3 months ago

Fedex is absolutely terrible. When will they learn how to give customers proper delivery times when a signature is required. I'm now going on over a week when my package was supposed to be 2 day delivery. Customer service is horrendous, if your lucky enough to talk to a real human they are uneducated and can't offer assistance. 

Shaunta Collier-Rankin's profile image
Shaunta Collier-Rankin 
11 months ago

It was fast 

P W's profile image
P W 
a year ago

Was told the package would arrive between 9am and 1pm and require a signature. As of 1:23pm. Nothing. Now, as of 1:15pm, tracking says by 8pm. But - Fedex does not update the tracking. So my four hour window is now an 11 hour window. Which means my overnight shipping isn’t overnight and probably another delay at 8pm. Why have tracking if a package cannot be tracked? 

Josalyn Jackson's profile image
Josalyn Jackson 
2 years ago

Frequently asked questions about FedEx OnSite

How is FedEx OnSite rated?

FedEx OnSite has a 3.4 star rating with 11 reviews. 

When is FedEx OnSite open?

FedEx OnSite is open now. It will close at 10:00 p.m.  

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