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1650 Elmwood Ave, Rochester, NY 14620, Rochester, NY, 14620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I disappointed how Fedex treat their customers, im concern about ma package 394937106910, because Fedex attenpted to delivery it to me, but i was on vacation and someone called me and i explained that i was on vacation as I asked to hold the package, the people just ignored me and the package has been returned for sender.... then the sender recharged me again to send again my package... the problem is i cannot fill a claim in a Fedex website because it is impossible, i called and the representative asked me to fill an online... read more
Fedex is absolutely terrible. When will they learn how to give customers proper delivery times when a signature is required. I'm now going on over a week when my package was supposed to be 2 day delivery. Customer service is horrendous, if your lucky enough to talk to a real human they are uneducated and can't offer assistance.
It was fast
Was told the package would arrive between 9am and 1pm and require a signature. As of 1:23pm. Nothing. Now, as of 1:15pm, tracking says by 8pm. But - Fedex does not update the tracking. So my four hour window is now an 11 hour window. Which means my overnight shipping isn’t overnight and probably another delay at 8pm. Why have tracking if a package cannot be tracked?
FedEx OnSite has a 3.4 star rating with 11 reviews.
FedEx OnSite is open now. It will close at 10:00 p.m.
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