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16425 Ventura Blvd, Encino, CA 91436, Encino, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Megan was our customer service rep and she went above and beyond what we'd expect at a shipping store. She made everything easy from bringing in the raw product to boxing it up to giving us a receipt so that we could track it. We then used the office facilities to make business cards and we even got a few snacks to eat while we were doing so from their assortment of treats on site.
I had the absolute worst experience trying to return something at this location. The lady hadn't even greeted me before she started almost yelling at me that I was going to need a box. I tried to explain I was doing a return and showed her the QR code and she just kept telling me that was only the label and I was going to need a box. When I asked if she could get one or I needed to package it myself she started saying that she was going to charge me for it. Ok, fine, I'm trying to complete the return, but she was extremely r... read more
People are so rude in this place, they need a whole new training on customer service. They don’t listen and do what they want and end up making mistakes and waste your time. The lady at the front desk is rude, incompetent and needs training. Someone in HR should go undercover and see how rude and incompetent this staff is. Probably the worst Fedex store. If you don’t enjoy your job, go find somewhere else to work.
I had an excellent experience with FedEx recently, and I want to especially thank Lori for her exceptional support. She went above and beyond to help me with my needs, demonstrating professionalism, patience, and a genuine willingness to assist. Thanks to Lori’s dedication. I truly appreciate her efforts and the reliable service provided by FedEx. Highly recommended!
FedEx Office Print & Ship Center has a 3.5 star rating with 63 reviews.
FedEx Office Print & Ship Center is closed now. It will open at 12:00 p.m.
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