This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
FedEx Office Print & Ship Center
- Shipping Centers
- St. Louis, MO
About this business
FedEx Office in St Louis, MO provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient p... read more
Location details
8805 Ladue Rd, St. Louis, MO 63124, St. Louis, MO, 63124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Dear FedEx Customer Service, I am writing to express my concern regarding the ongoing customer service issues my company has consistently experienced at your 8805 local facility. Our company relies heavily on FedEx for overnight shipments on behalf of our clients, and this location is used exclusively due to the reliability of the carrier. However, the customer experience at this branch has been persistently disappointing. On multiple occasions, my team and I have encountered staff who are unwelcoming and unprofessional. Bas... read more
The service of this location has drastically declined over the past few months. The staff is rude, unwilling to help, and treats their customers like they are incompetent even at the smallest questions or concern. I have frequented this location for years and always had wonderful service until new staff have seemed to take over. This location is close to my home but I will now be going out of my way to a different location just so I don’t have to engage with the employee who work there anymore.
DO NOT COME HERE. This place is horrible. The worst customer service and without apology. They do not care. I would like to think that this doesn't reflect the company overall as a whole. Unfortunately, someone is turning a blind eye to the extremely unprofessional employees who are probably just poisoning it for everyone and a company who once has a stellar situation. At this point will never do any business with them again.
As a loyal customer of this location for years, I’ve spent a considerable amount of money on business printing and valued the staff’s practice of reviewing orders before I leave. During my recent visit, this step was skipped, and I discovered my order did not match what I submitted. When I raised the issue, I was told I submitted it incorrectly and was dismissed rudely. Customers lead busy lives, and you never know what someone has going on. If an issue or concern is brought to someone’s attention, staff should recognize thi... read more
The customer service was not very kind. I paid a lot for a bad product. And I am afraid to go back and get my money back.
Frequently asked questions about FedEx Office Print & Ship Center
How is FedEx Office Print & Ship Center rated?
FedEx Office Print & Ship Center has a 2.8 star rating with 77 reviews.
When is FedEx Office Print & Ship Center open?
FedEx Office Print & Ship Center is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com