Fedex Office Print and Ship Center

Angel Damion Robles 

on Google

2 weeks ago

I am genuinely amazed at how a company that was once the most respected could somehow be so disappointing. Not only are the deliveries from FedEx so unreliable that I beg them not to deliver the packages and let me pick them up from a local store so I can trust I get the damn thing, but the delivery ppl are so lazy they don't even fill out the little slips that they leave on our apt complex door so we can't even tell who the missed package was for. I have never hated a delivery service more than FedEx in the bay 

Rodri 

on Google

3 weeks ago

Renzo had a great customer service, really helped me out with my prints. 5/5 

Kavina Donaville 

on Google

3 weeks ago

I had a very disappointing experience at the FedEx location in El Cerrito today 3/10/2025. I came in at 5:30. I brought in a large box using my own dolly to return it, and the employee behind the counter was immediately dismissive and rude. He told me the package was too heavy to accept, without even checking it properly. When I asked if he could help me get it back into my car, he refused and said he had other customers to deal with. And started assisting customers that came in after me. Thankfully, another customer in the ... read more

Bryan Lira 

on Google

a month ago

Terrible customer service and treatment. The little Latino dude working today on 2/26/25 was extremely RUDE and UNPROFESSIONAL (He wasn’t wearing his name tag, so I wasn’t able to get his name). After using the self-serve kiosk to print out labels for my two packages I brought to drop off, I decided to wait in line and personally hand them to the sassy Latino worker because one of my packages did not fit in the slot of the drop-off box. When he saw me in line waiting, he seemed bothered and then rudely asked, “What are you d... read more