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Fedex Office Print and Ship Center
- Shipping Centers
- Chicago, IL
About this business
Location details
720 S Michigan Ave, ), Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lists FedEx Ground drop off as one of its services, but was immediately informed of a "handling fee" when I walked in. This is not listed anywhere on the site, but apparently, is a policy FedEx holds for hotels. It's yet another random cash grab. And a great reason to go to UPS instead.
Do not go to this location if you can help it.The worst customer service experience I’ve ever had. I went to this location and they refused to offer any type of support even though they didn’t have a line. I was unable to get into my email account to print and I asked for help from the person working at the desk. He told me to use The self-service printer. I wasn’t able to because Someone was already using it, And it didn’t seem to be working for him. I waited about 10 minutes and went back to the cashiers. They still refuse... read more
I was only using this hotel for a four day conference, not my stay. Every day I needed something. I’m pretty sure their entire team helped me at some point. Everyone was kind, prompt and helpful. Thank you!
Fedex is impressively bad and this location is no exception. They charge you to drop off packages because they are situated in a Hilton. Essentially charging customers to pay their rent. If you have to deal with this train wreck of a company, choose a different location. I’ve had a good experiences with one of the young women who work in this store but there is an unfortunate gentleman who works there that who was incredibly combative towards me in a situation where he should have been empathetic. I dropped off a return that... read more
Frequently asked questions about Fedex Office Print and Ship Center
How is Fedex Office Print and Ship Center rated?
Fedex Office Print and Ship Center has a 1.6 star rating with 129 reviews.
When is Fedex Office Print and Ship Center open?
Fedex Office Print and Ship Center is closed now. It will open at 9:00 a.m.
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