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FedEx Ground

2.3

About this business

This location is not open to the public 

Location details

400 N Goad Springs Rd, Lowell, AR 72745, Lowell, AR, 72745, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3242 reviews
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Susan Nettle's profile image
Susan Nettle 
on Google
a week ago

A dealership in Kansas City shipped the final purchase documents for our 2025 Toyota Tacoma via FedEx Priority Express, with guaranteed delivery by noon the following day. The goal was to ensure we could sign and return the documents the same day via FedEx Priority Express to meet our vehicle delivery deadline. At 11:56 AM, I received an email notification from FedEx stating that the package had been delivered, complete with a confirmation photo. However, this confirmation was false: No package was received at that time. The... read more

Brittany Nelson's profile image
Brittany Nelson 
on Google
2 weeks ago

3 packages that have been sent to the complete wrong address - 5 miles away from my actual house - in which I found out randomly by a friend happening to know the person who received it. This last one they even relabeled and changed my address. When I pulled the relabel off the correct address (my address) was below and they felt the need to change it. Unreal! Can’t even reach them directly. Have to go through customer service and then they have to contact the manager who hopefully talks to the driver. 

Melanie Bertram's profile image
Melanie Bertram 
on Google
2 weeks ago

Marsha is particularly unpleasant to deal with. Cackled when I expressed frustration over multiple package issues in a single week. The Star Rating of 2 is incredibly unsurprising. 

Dai “White Wolf”'s profile image
Dai “White Wolf” 
on Google
3 weeks ago

This place IS open to the public, I cannot believe they are lying on their own Google Maps listing. Well, I guess I can believe it considering they tell their "customer service" representatives to do nothing but LIE to you every time you call to get help retrieving your package. I was supposed to get a shipment on the 17th, at a business. Random delay, no explanation. THEN on the 18th, the supposed delivery attempt is listed as "Customer not available or business closed", which is absolute bull beause we were open and ANXIOU... read more

Madi Nicole's profile image
Madi Nicole 
on Google
a month ago

Oh fedex has completely lost it! Worst shipping company ever! everyone needs to be fired and they need a new team of people that can read and actually want to work! 3 weeks ago my package got delivered to the wrong place which lead to it being stolen! I was told to contact the people I purchased it from but the item is NOW SOLD OUT! Today I get some barstools delivered they delivered it to the wrong apartment I have to go search high and low in the heat to find my stuff in apartment K when It should’ve been delivered to P?? ... read more

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Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.3 star rating with 242 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open on Monday at 9:00 a.m. 

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