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FedEx Ground

2.5

About this business

This location is not open to the public 

Location details

7800 Turkey Hollow Rd, Rock Island, IL 61201, Rock Island, IL, 61201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5190 reviews
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Megan Fellner's profile image
Megan Fellner 
on Google
a week ago

If I could give this place 0 stars I would. I wish I could give them negative stars. FedEx told me my package was going to be delivered between 9:50am and 1:50pm. I needed it by at least 4pm because I had plans. 5pm comes around and I’ve called customer support TWICE trying to figure out what happened. That didn’t work and they were useless so I had to call someone else who couldn’t even get ahold of the route managers, and by the way I NEVER heard back from her after they told me I would. I have been tracking the delivery m... read more

Pratt Brats's profile image
Pratt Brats 
on Google
a month ago

There's a magical place where my package, which was due to arrive July 12th, is currently residing at. Updates i get go like this: "package put on truck. No action taken. Package returned to facility." So I asked, where is this magical place that is holding my package? I want to go get it myself because I don't trust you. I can't go get it? Great. Let's file a support ticket to further delay my delivery 

Ndikumana Israel's profile image
Ndikumana Israel 
on Google
a month ago
Ronald Johnson's profile image
Ronald Johnson 
on Google
a month ago
Shane Anderson's profile image
Shane Anderson 
on Google
2 months ago

I have a package that has tracking status as arrived at fedex rock island. It has been there for a week. Fedex customer service number is useless. Fedex blamed company I bought from for choosing cheapest shipping option. Was told fedex has 14 business days to deliver package and call back after 14 business days. With my package status not changing in more than a week, you would think they would flag this 

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Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.5 star rating with 190 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open at 9:00 a.m. 

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