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FedEx Ground

2.5

About this business

This location is not open to the public 

Location details

1260 Rowena Rd, Grayslake, IL 60030, Grayslake, IL, 60030, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5242 reviews
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Vinnie G's profile image
Vinnie G 
on Google
a month ago
John G's profile image
John G 
on Google
a month ago
J. L's profile image
J. L 
on Google
a month ago

I simply can't understand how fedex is still in business! Somehow, they have managed to screw up 8/10 deliveries, including two deliveries of expensive items!!! It's like they hire everyone who's been fired from any other job for incompetence!!! I'm almost at a point where I check to see what delivery service the company I'm ordering from uses, and if they say fedex, I decline doing business with them. Update. 5/12/25 Opened a case on this last delivery that prompted the bad review. After I made the report (opened the case),... read more

Tara Saulski's profile image
Tara Saulski 
on Google
a month ago

I just want to send a huge shout out to this team. I believe it was Tina that helped me. I was waiting on a camera lens to be delivered and was in the middle of a work call when I missed it. I needed this lens for my nieces high school graduation that night. (Yes, I know I was cutting it close it was a last minute purchase) well they went above and beyond I called absolutely upset and in tears as this was a big event. They contacted the driver personally and found out an estimated time the driver would be back so I could pic... read more

Marc Zeiger's profile image
Marc Zeiger 
on Google
2 months ago

Some of the worst customer service I have ever had. They are liars and won’t admit this messed up delivering my package and put all the blame on the customer. 

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Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.5 star rating with 242 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open on Monday at 9:00 a.m. 

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