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FedEx Ground

3.0

About this business

Location details

3466 Shippers Dr, Grand Rapids, MI 49544, Grand Rapids, MI, 49544, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0222 reviews
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Liz Mendez's profile image
Liz Mendez 
2 days ago

Made for the strong 

Andrew Mac's profile image
Andrew Mac 
4 weeks ago

I have been waiting for fedex to show up because they needed a signature for this particular package. Never heard a knock or even someone on the porch when I’ve been downstairs waiting the whole time. Then when I go outside to check if they are here just in case, they left a door tag saying no one was home. I WAS HERE THE WHOLE TIME. No one knocked. On top of that when I tried using the door tag to track the package over the phone it was an AI that was extremely unhelpful. It kept saying the door tag was wrong when it’s in m... read more

Nick Graham's profile image
Nick Graham 
a month ago

Reason why your a Ex fedEX you suck your drivers suck. I had one day delivery and your driver drove rite by my house and didn’t even stop. how embarrassing I can see him on the delivery map he’s already back to base 1 hour before my slotted time ends. Learn how to do your job. You always find a way to mess it up. Always pushing the loads to the next day bunch of slackers FedEx is a joke. I talked to the live agent and he said it would be here today still and that was a lie just checked the page and now says tomorrow between ... read more

Adam's profile image
Adam 
a month ago

Shouldn't be in the business of delivering, at least not on time or intact packages. Last two packages were delayed a day so they could take their sweet time "repackaging." Last one wasn't even repackaged, as the driver spent a couple minutes taping it in his truck, so great lie there. Of course happened again this week on a car part I now won't be able to have installed until next week because of the mechanics schedule. Waited until mid morning when it should have been delivered, for them to send an update saying it was del... read more

ARae's profile image
ARae 
2 months ago

Extremely disappointed with FedEx. My package required a signature, and I was home and available to receive it. The delivery instructions clearly listed my correct address, apartment number, and front door. Instead, the driver went to a completely different building with a different address and left the notice there which is the package room WHERE NO ONE LIVES. This happened twice, even after I contacted FedEx and Xfinity multiple times to resolve the issue. This was not a case of me missing the delivery the driver repeatedl... read more

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 3 star rating with 222 reviews. 

When is FedEx Ground open?

FedEx Ground is open now. It will close at 6:00 p.m. 

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