This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
7 JW Dr, Charleston, WV 25313, Charleston, WV, 25313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service if I could give a 0 I would.
I am extremely frustrated with the lack of communication and accountability regarding my package. I have been waiting for over 10 days, and each day the tracking status shows “out for delivery,” yet nothing is ever delivered. I have attempted multiple times to obtain an update or speak with someone locally who can provide accurate information about where my package actually is, but I have been unsuccessful. At this point, it is clear that there is a breakdown in either communication or management at this distribution center.... read more
Would give a zero star if I could this facility is so disorganized. My package is 10 days late and they can't find my package.
Paid to have a package overnighted to my house. Package made it from California to Charleston in about 12 hours. It got put on a truck 20 minutes from my house. Somehow magically didn't get delivered in time. This happens all the time. I genuinely don't think I've ever had anything show up on time from these people.
Absolutely useless and incompetent regional center. “25 trailers of unprocessed packages” was their justification for 5 days of delays and still no update in sight. Zero consideration or help. Use UPS or literally any other way to do packages.
FedEx Ground has a 2.6 star rating with 116 reviews.
FedEx Ground is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com