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FedEx Ground
- Movers
- Charleston, WV
About this business
Location details
7 JW Dr, Charleston, WV 25313, Charleston, WV, 25313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service if I could give a 0 I would.
I am extremely frustrated with the lack of communication and accountability regarding my package. I have been waiting for over 10 days, and each day the tracking status shows “out for delivery,” yet nothing is ever delivered. I have attempted multiple times to obtain an update or speak with someone locally who can provide accurate information about where my package actually is, but I have been unsuccessful. At this point, it is clear that there is a breakdown in either communication or management at this distribution center.... read more
Would give a zero star if I could this facility is so disorganized. My package is 10 days late and they can't find my package.
Paid to have a package overnighted to my house. Package made it from California to Charleston in about 12 hours. It got put on a truck 20 minutes from my house. Somehow magically didn't get delivered in time. This happens all the time. I genuinely don't think I've ever had anything show up on time from these people.
Absolutely useless and incompetent regional center. “25 trailers of unprocessed packages” was their justification for 5 days of delays and still no update in sight. Zero consideration or help. Use UPS or literally any other way to do packages.
Frequently asked questions about FedEx Ground
How is FedEx Ground rated?
FedEx Ground has a 2.6 star rating with 116 reviews.
When is FedEx Ground open?
FedEx Ground is closed now. It will open tomorrow at 9:00 a.m.
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