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1127 1000 S St, Vernal, UT 84078, Vernal, UT, 84078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor communication between FedEx, customer service, and the local drivers. Paid extra for expedite services and specific instructions. None of which was met. Customer service, although was nice was almost impossible to communicate
Terrible customer service. I live in small town USA. My package was delivered to the next small town USA. If only I could contact their local office we could figure this out. Instead I have to reorder from the shipper and go through all this again. UGH..
Wrong address, nut that is not your fault. Another individual notices a door tag and notifies me because my name is on it. However finding where the package is left was time consuming and difficult. No address or contact phone number was left so I knew where to go to pick the package up. Human beings can reason and dialog and that is what customers need, not automated AI. A one star for this as your customer service is lacking. UPS seems to be better and I do recommend them over FedEx. Improve and personalize your customer s... read more
Can’t find my porch door. Keep delivering things to nowhere or the neighbors house. Use Google maps!!
FedEx Ground has a 2.2 star rating with 53 reviews.
FedEx Ground is closed now. It will open tomorrow at 9:00 a.m.
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