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FedEx Ground

2.9

About this business

Location details

2951 Granger Dr, Springfield, IL 62707, Springfield, IL, 62707, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.981 reviews
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luke creighton's profile image
luke creighton 
2 weeks ago

Drivers are absolutely worthless. Saying they can't find any apt number when IT ISNT EVEN AN APARTMENT ITS JUST A STREET ADDRESS!!!! The number is clearly labed on the mail box. Total incompetence. Nothing but problems every time fedex delivers something. Every. Single. Time. 

Melanie's profile image
Melanie 
2 months ago

Very nice, very friendly, very helpful really early on a rainy Saturday morning. 

Cris Hardwick's profile image
Cris Hardwick 
3 months ago

They are usually here at least every other day with deliveries. They haven't been here since November 27th and today is December 8th. We order all our dog, cat and chicken feed online and because fedex hasn't shown up with our orders we now have to drive 35 miles away to town and purchase our animal feed again. Pretty upsetting when we've already purchased it once online but can't get FedEx to deliver it. Extremely upset with fedex!! 

Adam's profile image
Adam 
3 months ago

Package left Nevada 11/26 which is bad enough. But now it's been over THREE DAYS of this package being in Springfield. Today will be the fourth day. FedEx tracking said it was going to be delivered every one of the last three days and gave me a delivery time slot. So I made sure I was available or had someone home. ...and then, nothing. Today is Sunday, the fourth day of it being 20 miles away from me. Said it would be today last night but now tracking says it will be tomorrow, the fifth day of being in Springfield. They wil... read more

Oliver Wendell Douglas's profile image
Oliver Wendell Douglas 
3 months ago

I can’t give zero stars? Lied to me for several days straight about a package. Had the honor of speaking to Hadeel in customer service who was the most condescending customer service rep I’ve ever dealt with. Garbage company that can’t get a package from hub to a deliver Location within five miles of said hub. My package has been in Springfield for 3 days and it’s not at my house 5 miles away. Cannot select to leave at local Walgreens because that part of website isn’t working. If you use these guys instead of UPS you will e... read more

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.9 star rating with 81 reviews. 

When is FedEx Ground open?

FedEx Ground is open now. It will close tomorrow at 12:00 a.m. 

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