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FedEx Ground

2.2

About this business

This location is not open to the public 

Location details

2200 Tri-Cities Crossing, Kingsport, TN 37663, Kingsport, TN, 37663, United States

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WeekdayScheduleStatus
Mon3:00 a.m. to 9:00 p.m.
Tue3:00 a.m. to 9:00 p.m.
Wed3:00 a.m. to 9:00 p.m.
Thu3:00 a.m. to 9:00 p.m.
Fri3:00 a.m. to 9:00 p.m.
Sat3:00 a.m. to 9:00 p.m.
SunClosed
2.2323 reviews
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Tammy Tiller's profile image
Tammy Tiller 
on Google
a week ago

The drivers lie about deliveries. They say an attempt was made when it was NOT. I have been home for 4 days waiting on a package which they say was delivered and they did not make an attempt. So now I am at the mercy of FedEx. 

SAW 706's profile image
SAW 706 
on Google
2 weeks ago

If I could give this place less than 1 star I would. The boxes are always torn up or busted , never fails. 

Julie B's profile image
Julie B 
on Google
a month ago

For the second time, a note on tracking said my package couldn't be delivered today because I wasn't available. Like the first, that was a lie. I was home all day. Walmart told me the driver posted pictures of the front of my building & the item not in front of my door. No one requested to be buzzed inside the building. Now the delivery is supposed to be here in 2 days. Are some of your employees trying to win a contest, lazy or want to get off work earlier? Regardless, the dissatisfied customers here and your low rating sho... read more

Brittany Baker's profile image
Brittany Baker 
on Google
a month ago

Well, I wasn’t sure that I had even used FedEx ground, but apparently a package must have been delivered using their company. I give them five stars because I have had no issues with any packages being delivered lately! so all good in the hood. I sure appreciate this reliable mailing service. 

Jake Dorton's profile image
Jake Dorton 
on Google
a month ago

Emily is a ROCKSTAR! I had a package that was supposed to be delivered to my house right before I was going out of town on a trip and for some reason it was not delivered, even though I paid for 2-day shipping. Regardless of all that, I drove to the Tri-Cities terminal at the direction from the person on the other line from that AWFUL 800 number fedex wants you to call for everything. When I got there, I realized pickup was closed for the evening. HOWEVER, Emily went above and beyond to locate the package and bring it out to... read more

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Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.2 star rating with 323 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open at 3:00 a.m. 

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