FedEx Ground's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

FedEx Ground

2.5

About this business

Location details

3402 Ellen Trout Dr, Lufkin, TX 75904, Lufkin, TX, 75904, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.5125 reviews
Select a rating
Debra Sims's profile image
Debra Sims 
2 weeks ago

Driver cannot follow instructions with me standing right there telling him mo one lives at that house across from me he knows he has delivered pigs here before but he decided today to put it there anyway and step back into his truck and leave with me telling him all this and that all of the conversation is on camera guess he don't care so now there will be a sign posted no pkgs left here turn around and walk 20 ft and out them on the porch that you always have put them on before not like he has never been here to deliver bec... read more

Elijah Mayes's profile image
Elijah Mayes 
3 weeks ago

Driver did not follow directions and did not call me to even attempt to leave my package. He just drove right past 

Nicki Lively's profile image
Nicki Lively 
4 weeks ago

The sky turns gray and they dont want to drive down my road saying it gets to bad. You call and they promise deliver by a representative but we are on day 4 of still no delivery. I dont understand how UPS and an ambulance can drive past my house but FedEx claims they cant make it to my house. 

Teresa Jones's profile image
Teresa Jones 
a month ago

Fedex in Lufkin has to be the biggest joke ever. I placed a order several months ago and it said it was in lufkin at fedex and I never received my package. Never seems to fail packages show out for delivery but then they dont get delivered for whatever reason and they never seem to have a reason and on some days they will say a weather delay and it will be sunny and dry. I would most definitely say they have to be the worse delivery company to use. You can't ever talk to anyone when you call to make a complaint and they neve... read more

Lei Jaxon's profile image
Lei Jaxon 
2 months ago

Whenever possible avoid using FedEx ground. If I could give this company zero Stars I would recently had a package that I never received. Although after constantly checking tracking and it's saying my package was delayed and they had no update on the delivery date. A week later they lie and update tracking and say it was delivered A week prior November 29th (on a day that they already said it was delayed and they tried to deliver next business day )which was impossible because I sat on my porch all that day. I contacted cust... read more

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.5 star rating with 125 reviews. 

When is FedEx Ground open?

FedEx Ground is open now. It will close at 5:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com