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FedEx Ground

3.2

About this business

Location details

11825 New Gate Blvd, Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:15 p.m.
Tue09:00 a.m. to 7:15 p.m.
Wed09:00 a.m. to 7:15 p.m.
Thu09:00 a.m. to 7:15 p.m.
Fri09:00 a.m. to 7:15 p.m.
Sat10:00 a.m. to 3:15 p.m.
SunClosed
3.2710 reviews
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msari Itworks's profile image
msari Itworks 
a week ago

I am extremely disappointed with FedEx’s handling of my shipment containing a critical travel visa. After failing to deliver the package, I opened a claim and a complaint, only to be met with total indifference. Every time I call, the only response I receive is a robotic "it’s lost." I was said a client manager is assigned for my case and he will call me, but he never does. FedEx needs to understand that a visa is not a replaceable consumer good; it is a sensitive legal document. Their lack of effort to locate the package or... read more

Sabrina Graham's profile image
Sabrina Graham 
a week ago

At the light on Hopewell, where the intersection is Hopewell and Stotler, I just had an encounter with an idiot driver. They were making an illegal U-turn when I had the green arrow and almost hit me. She thought it was really funny until I showed her my dash cam. Next time she can pull over and we’ll address it together one to one, or next time I’ll let her hit me. She looked high anyway and had headphones in her ears. Do better FedEx. 

Levimael Gonzalez's profile image
Levimael Gonzalez 
a week ago
Nicole Silver's profile image
Nicole Silver 
a week ago

My package has been “on its way” since 1/2. I can almost bet that one of the employees stole my package. This is ridiculous! Called customer service and they did nothing and could have cared less. Over $100 down the drain! 

Mike McCauley's profile image
Mike McCauley 
2 weeks ago

If I could leave negative number reviews for fedex I would. You can pretty much count on the fact that the first day (and sometimes the second day also) your package is scheduled for and then out for delivery, it will be rescheduled until another day. They are HORRIBLE!!! 

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 3.2 star rating with 710 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open at 9:00 a.m. 

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